BMW of Houston North - Service Center

I came in with a problem they took good care of me kept me abreast throughout the entire process. me abreast throughout the entire process. More

Awesome customer service, service to vehicle was fast definitely recommend they call back to make sure your vehicle is working fine definitely recommend they call back to make sure your vehicle is working fine More

they have a very friendly staff and no matter who you are they treat you very well and care about what you need they treat you very well and care about what you need More

I had an appointment for January 28 and waited all week to get alignment service done and was almost immediately turned away and sent home because the dealership “didn’t have enough staff” so I got resched to get alignment service done and was almost immediately turned away and sent home because the dealership “didn’t have enough staff” so I got rescheduled for the next Saturday and my car was at the dealership for 6 hours for what I was told would be a 2-3 hour job. Then when it was ready I was told “your car is ready but pulls to one side.” How is it ready for me to pick up after an alignment but pulls to one side? That doesn’t make sense. So I was told a tire was pulling to one side, why would anyone let alone BMW tell you to come get your aligned car with tire pull instead of calling and saying the tire pull needs to be fixed to make car drive straight. So I had to wait another hour and half for new tires so car would drive straight. More

The service and parts department were Very courteous, professional and helpful!! I will recommend the dealership to my friends and family! professional and helpful!! I will recommend the dealership to my friends and family! More

Very helpful and paid attention to my issues that were taking place with my BMW taking place with my BMW More

BMW Houston North is amazing. Thank you for all your help. I love all the amazing services. Thank you for all your help. I love all the amazing services. More

James Seamans | After-Sales Manager, went out of his way to take care of a very delicate situation for me. He could have turned his head on me but instead went beyond in helping me get my 750i repaired. to take care of a very delicate situation for me. He could have turned his head on me but instead went beyond in helping me get my 750i repaired. From there, Rader Evans, Service Advisor, took over and handled everything impeccably, as he Always has done for us. We have purchased and leased many BMW's from BMW North Houston, and the service department is a big reason. More

Our experience, from sales to service, has been wonderful. I highly recommend BMW of North Houston. They are easy to work with and very professional. wonderful. I highly recommend BMW of North Houston. They are easy to work with and very professional. More

I enjoy the service advisor and the technician. Out in a timely manner. Courteous friendly Out in a timely manner. Courteous friendly More