BMW of Houston North - Service Center

Great service! From the moment I arrived, the staff was friendly and welcoming. They quickly assessed my vehicle and provided me with a clear outline of what servic From the moment I arrived, the staff was friendly and welcoming. They quickly assessed my vehicle and provided me with a clear outline of what services were needed, along with a timeline and cost estimate. The maintenance was performed promptly, and I appreciated the level of communication throughout the process and even went the extra mile to provide a complimentary car wash afterwards. The facility is clean and modern, which added to my overall positive experience. I also appreciated the comfortable waiting area with amenities, making my wait much more pleasant. I highly recommend BMW of Houston North for anyone in need of maintenance or repairs. They truly prioritize customer satisfaction, and I will definitely be returning for future services! More

Deryck for service is worth his weight in gold! Deryck is polite, courteous, friendly, personable and very knowledgeable. He answers messages in a timely manner and he is proactive in sending out m Deryck is polite, courteous, friendly, personable and very knowledgeable. He answers messages in a timely manner and he is proactive in sending out messages. Today I received a message from Deryck an hour before I was due to be at the dealership, just to let me know that my parts on order had arrived. There is another dealership a bit closer to me, but I would much rather drive just a bit further to see Deryck when my car needs service. Deryck is a keeper for sure, it so nice to see young people who are professional at their job. More

Great Service Team! Great! Jorge Argueta explained all in detail and over exceeded his knowledge. Great! Jorge Argueta explained all in detail and over exceeded his knowledge. More

Great management, great sales department, great service department, great technical team, great wizard on staff, and customer needs are taken care of professionally.. department, great technical team, great wizard on staff, and customer needs are taken care of professionally.. More

Professional, communicative, helpful and willing to answer all questions. I was going to Uber and they immediately offered a shuttle which was quick and clean. answer all questions. I was going to Uber and they immediately offered a shuttle which was quick and clean. More

My go to dealership due to the great service! Deryck is my go to service advisor. He’s professional, friendly, and always so helpful! Deryck is my go to service advisor. He’s professional, friendly, and always so helpful! More

From the moment I drove into the service area EVERYONE was so extremely courteous, attentive and professional. I was made to feel at ease and comforted in knowing these are the knowledgeable people I cou was so extremely courteous, attentive and professional. I was made to feel at ease and comforted in knowing these are the knowledgeable people I could trust to repair my BMW! Thank You BMW Houston North...I'll see you again! More

When the replacement part for my wife's new 2025 X5 50e came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered to attend to the repair that day, if we were able to bring the vehicle in. We took Hamza up on his offer, and our vehicle was expeditiously checked in, and the part replacement was executed as we waited. More

Employees Jorge and Chase did a great job during my visit!! They both were efficient, detailed and friendly!! visit!! They both were efficient, detailed and friendly!! More

BMW North Houston is great to work with. Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is grea Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is great to work with. Thanks BMW North More