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BMW of Houston North - Service Center

Houston, TX

4.8
517 Reviews

517 Reviews of BMW of Houston North - Service Center

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April 24, 2023

My last experience here was terrible, really bad and I vowed never to go back again. However, I had a slow puncture and needed it fixed quickly. The experience was totally different, a huge shout out to A More

by rcashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 27, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Super job on Maintenance. Have always taken my vehicle to this dealer. Repairs all handled promptly and the video under the vehicle really helped to show the issue. Jordan More

by thadshipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Geautreaux
Apr 24, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2023

The service was great! They listened to what was told them that was going on with my car and checked it out. The problem was fixed and I left a happy customer. More

by ruthvinson1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, James
Apr 20, 2023 -

BMW of Houston North responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2023

Everything was perfect. Serviced my car and was able to get BMW genius to answer a few questions I had about navigation. More

by Mark Roseland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember they guy's name.
Apr 20, 2023 -

BMW of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 13, 2023

All was Good Service Advisor Deryck was Good. My Car was cleaned when i picked up And I needed a Shuttle. it was prompt on taking and picking me back up More

by joann_coney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Apr 20, 2023 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

Jordan made my service appointment very convenient and easy. Thank you Jordan, I look forward to working with you again. More

by maryjobythesea@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Gautreaux
Apr 20, 2023 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 10, 2023

Service tech Tim was very thorough and accommodating. Service provided was timely and with quality. More

by ayc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 20, 2023 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Good service & friendly staff. Handled all concerns & given expert suggestion on car care. Great work More

by Ganesh Shinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Jue
Apr 20, 2023 -

BMW of Houston North responded

Hi Ganesh, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

The guys were really courteous and welcoming. My appointment started on time, and it wasn't a long wait. More

by jlavelleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 20, 2023 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Very grateful and happy with the service and help they gave me super recommended very friendly staff More

by Katy.alarcon9512
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 07, 2023 -

BMW of Houston North responded

Hi Katy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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