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BMW of Houston North - Service Center

Houston, TX

4.8
517 Reviews

517 Reviews of BMW of Houston North - Service Center

Sort by
June 02, 2023

All items raised were addressed. Clean comfortable waiting area. Many thanks Eric. See you at next service. More

by oscar.thackery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 05, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Deryck did very good job and easy communication with him. He is nice advisor. Thanks More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Report | Print
Jun 05, 2023 -

BMW of Houston North responded

Hi Wendy, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

The process in there was fast and easy, everyone’s so helpful and the prices are reasonable! More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 31, 2023 -

BMW of Houston North responded

Hi Mauricio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Cassie was amazing and informative real time. I appreciate timely responses . I give the service department 5 stars! More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
May 31, 2023 -

BMW of Houston North responded

Hello Raquel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

Great service department! Jason went beyond to make sure I left very satisfied and happy! More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Report | Print
May 30, 2023 -

BMW of Houston North responded

Hi Rodney, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Service advisor was Professional, thorough, and polite. The dealership was short on staff. The dealership overall was Clean and welcoming. More

by nweiss01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 30, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

The dealership people are very nice my advisor Adrian Ornelan was a very pleasant person to work with More

by bbrenda204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good person good person Adrian Ornelas
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May 31, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

Missing a lot of the prior employees who did such a good job for me was Ver the past 10!or 12 years, but Deryck was very helpful. More

by bobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Hasing….
Report | Print
May 30, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 17, 2023

Experience great service with the (new) service advisor at BMW Houston North. Well done! The service manager was very helpful as well. More

by N/A
Recommend Dealer
Yes
Employees Worked With
Service Advisor & Manager
Report | Print
May 19, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Absolutely great costumer service 1st time visiting BMW in Houston,service advisor Deryck very professional and friendly. More

by Josejuarez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Report | Print
May 19, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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