BMW of Houston North - Service Center

I've had my X7 since 2019 and recently bought an extended warranty through the dealership for peace of mind. The service department has always been good and accommodating. They are good at sending reminders warranty through the dealership for peace of mind. The service department has always been good and accommodating. They are good at sending reminders for maintenance and making the process of schedule and everything in between easy. More

Everyone is nice and efficient. I like how they keep me updated on my car. The waiting area is really nice too. I like how they keep me updated on my car. The waiting area is really nice too. More

Excellent service for my first oil change with complementary car wash and multi-point vehicle inspection. complementary car wash and multi-point vehicle inspection. More

Dealership did an excellent job of resolving my cars issue and service was excellent. Will use them again. issue and service was excellent. Will use them again. More

Excellent customer care……. I had a tire showing low pressure and went to BMW of Houston North (without prior appointment) and they identified the issue (screw in tire) and immed I had a tire showing low pressure and went to BMW of Houston North (without prior appointment) and they identified the issue (screw in tire) and immediately moved car into tire shop and replaced tire. All taken care of with about 90 minutes. A dealership that ‘values a customers time’ is very rare, but BMW of Houston North definitely cares, More

Adrian was extremely helpful and answered all my questions. This was my first time at this dealer. I will return. questions. This was my first time at this dealer. I will return. More

The service was excellent and everything that needed to be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed take be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed taken care of. More

Dealership is clean and they have free water, snacks, and wi-fi plus they fixed my problem. Can’t complain. wi-fi plus they fixed my problem. Can’t complain. More

I was delighted to learn that my previous advisor Cassey had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive f had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive further to BMW of North Houston for the service experience. Welcome back Cassey! More

My air conditioner was out. My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the co My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the cost. They went above and beyond to help me out. I cannot thank them enough. By the way, my AC is working great just in time for the hot summer. Thanks to the service team! More