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BMW of Houston North - Service Center

Houston, TX

4.8
517 Reviews

517 Reviews of BMW of Houston North - Service Center

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August 28, 2023

Staff is friendly, courteous and efficient from Craig the Service Advisor to Matthew the shuttle driver- very professional! Would definitely recommend to everyone!! More

by Enkel06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas, Matthew
Sep 03, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

Great to work with, they are reliable and very communicative. I would absolutely recommend to anyone. More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Sep 03, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

The excellent service and care for my car was greatly appreciated. Jason kept me informed of everything going on and handled all the details with the insurance company More

by Lreeder54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 30, 2023 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

I brought in my BMW 528I for state inspection and conplete full inpection to determine if any service or repair was needed. The service from scheduling, drop-off, notification and pick up was outstan More

by Antone Fotsue
Recommend Dealer
Yes
Employees Worked With
Deryck
Aug 28, 2023 -

BMW of Houston North responded

Hi Antone, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need help, just give us a call. Happy motoring!

August 21, 2023

Efficient, friendly, accommodating, and through service by Jordan! I have a challenging schedule with a limited amount of time, and Jordan consistently delivers high quality solutions to various needs I More

by drmzrcool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 25, 2023 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you need more help, our team is available to talk -- safe travels!

August 21, 2023

The service was great and my agent Mr. Deryck Haysingh was excellent. He was very well versed in his position and did a superb Job.! I well give him a 10 Star More

by Dangerfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derhck Haysign
Aug 25, 2023 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Feel free to stop by if you ever need any more help.

August 15, 2023

I have nothing but great things to say about this dealership. The customer service is excellent and the staff that I have worked with go above and beyond for customer satisfaction. Khalid Bynoe in sa More

by rjgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, Khalid, Bonnie
Aug 22, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2023

I take my X-5 to the dealership for all maintenance and I'm always pleased with the friendliness. They also do a good job of keeping me updated and trying to minimize my time waiting. More

by rdchoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan (service tech)
Aug 23, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2023

Best experience I have had with BMW- Thank you Jason! I came in and got my car serviced I loved the service video and text updates. Really good customer service. Definitely making this my service dealer. More

by 713crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 15, 2023 -

713crystal responded

Thank you for the car wash!

August 11, 2023

Very attentive and sat down with me to explain the work scope. There were no surprises. Deryck was amazing. I will be taking my car back there again. More

by atsounis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Aug 16, 2023 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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