BMW of Houston North - Service Center
Houston, TX
517 Reviews of BMW of Houston North - Service Center
Staff is friendly, courteous and efficient from Craig the Service Advisor to Matthew the shuttle driver- very professional! Would definitely recommend to everyone!! Service Advisor to Matthew the shuttle driver- very professional! Would definitely recommend to everyone!! More
The excellent service and care for my car was greatly appreciated. Jason kept me informed of everything going on and handled all the details with the insurance company appreciated. Jason kept me informed of everything going on and handled all the details with the insurance company More
I brought in my BMW 528I for state inspection and conplete full inpection to determine if any service or repair was needed. The service from scheduling, drop-off, notification and pick up was outstan conplete full inpection to determine if any service or repair was needed. The service from scheduling, drop-off, notification and pick up was outstanding. Deryck did a great job explaining the complete full inspection report and helped me to prioritize the services that the car needed in case i did not have money to repair everything at on e. Thank you, Drryck and team More
Efficient, friendly, accommodating, and through service by Jordan! I have a challenging schedule with a limited amount of time, and Jordan consistently delivers high quality solutions to various needs I by Jordan! I have a challenging schedule with a limited amount of time, and Jordan consistently delivers high quality solutions to various needs I have had. More
The service was great and my agent Mr. Deryck Haysingh was excellent. He was very well versed in his position and did a superb Job.! I well give him a 10 Star Deryck Haysingh was excellent. He was very well versed in his position and did a superb Job.! I well give him a 10 Star More
I have nothing but great things to say about this dealership. The customer service is excellent and the staff that I have worked with go above and beyond for customer satisfaction. Khalid Bynoe in sa dealership. The customer service is excellent and the staff that I have worked with go above and beyond for customer satisfaction. Khalid Bynoe in sales is the man. I have referred friends and colleagues to him and they have bought cars and come away with nothing but the best things to say about the experience. Hamza in the parts department is the man to talk too about your cars. The first time I met Hamza I was very impressed to the point that I had no words. This man loves cars and he has a passion for them. He genuinely cares about how you want your car to look, or feel, and he is always willing to help achieve the goal you want for your car. Khalid and Hamza’s work ethic is unparalleled. Bonnie in the service department provided excellent customer service for me on my last visit. BMW Houston North is a great dealership. I have been to other dealerships in Houston such as the Woodlands, Advantage Downtown, and Momentum Southwest and walked away disappointed. BMW of Houston North is the place to buy and have your car serviced and repaired. More
I take my X-5 to the dealership for all maintenance and I'm always pleased with the friendliness. They also do a good job of keeping me updated and trying to minimize my time waiting. I'm always pleased with the friendliness. They also do a good job of keeping me updated and trying to minimize my time waiting. More
Best experience I have had with BMW- Thank you Jason! I came in and got my car serviced I loved the service video and text updates. Really good customer service. Definitely making this my service dealer. I came in and got my car serviced I loved the service video and text updates. Really good customer service. Definitely making this my service dealer. More
Very attentive and sat down with me to explain the work scope. There were no surprises. Deryck was amazing. I will be taking my car back there again. scope. There were no surprises. Deryck was amazing. I will be taking my car back there again. More