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BMW of Houston North - Service Center

Houston, TX

4.8
517 Reviews

517 Reviews of BMW of Houston North - Service Center

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September 10, 2023

Went in for break in service and they a great job! Very professional and very thorough. Deryck and Hamza are the best! More

by Jnmcintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck and Hamza
Report | Print
Sep 13, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2023

The dude that was the service advisor was top notch. He was more likable than most people would be. More

by racerx82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, and that's not how he spells his name but I don't know how to spell it.
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Sep 13, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 08, 2023

Adrian is always very nice and easy to work with when I bring my car in More

by Vjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Sep 13, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 04, 2023

Timely, thorough,and customer frienfly always. They are fependablr. Service is great and communications and updates are hreat More

by JFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Report | Print
Sep 08, 2023 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Professional, friendly and accommodating. I am from out of town and in need of a battery. They took care of me without an appointment. Much appreciated! More

by barrydoering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Report | Print
Sep 07, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 03, 2023

They did good work and understood that I needed and took the time to fix any mistakes More

by Janel.Callum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 07, 2023 -

BMW of Houston North responded

Hi Janel, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 03, 2023

Dealership personnel are very courteous and professional. Service techs keep you updated repair procedures. Vehicles are returned to customers very clean. More

by glick911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 07, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 01, 2023

Fast, excellent service! Advisor’s communication was great, and my car was cleaned and detailed very well. Thanks BMW NORTH for excellent service More

by Kash
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DERYCK
Report | Print
Sep 04, 2023 -

BMW of Houston North responded

Hi Kash, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 31, 2023

Great experience using Adrian for the first time. Service was excellent the loaner was a blessing More

by Bnovosad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Sep 04, 2023 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 28, 2023

My wait is minimal! The waiting room comfortable. I was so pleased I bought the tire protection. Made the pain of replacing a tire that much easier. More

by emlozmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
Sep 03, 2023 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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