BMW of Houston North - Service Center

The service team and especially Hamza (Service Advisor) was fantastic and incredibly helpful and professional. was fantastic and incredibly helpful and professional. More

Arielle our service advisor, and Elton the Tech were completely amazing. They promptly took care of us, and kept us informed. The Dealership asked us if we would like a car wash, and even that they did completely amazing. They promptly took care of us, and kept us informed. The Dealership asked us if we would like a car wash, and even that they did above our expectations, and to see it vacuumed out just shows their putting the customers needs first. Definitely will be back,the service was like you were royalty. From the time of ordering the X3 to servicing over the years top notch and 5 Star Dealership and it's employees ☆☆☆☆☆ More

Victor my service advisor, Jessica the manager, shuffle personnel and the whole BMW team were very helpful, nice and welcoming. I will be back for more services and future vehicle purchase personnel and the whole BMW team were very helpful, nice and welcoming. I will be back for more services and future vehicle purchase More

Complete and reliable service, Competent technicians who are very thorough. You leave with Secure feeling knowing , your car was in the hands of Experts. are very thorough. You leave with Secure feeling knowing , your car was in the hands of Experts. More

My service agent was great and handled my service visit very professionally. Only one issue was that my oil change warranty expired, and I did not know it was not advised by the dealership or the financial very professionally. Only one issue was that my oil change warranty expired, and I did not know it was not advised by the dealership or the financial Auto warranty people that it was expiring. I have used very little of my allowed oil changes and would have thought with the very low mileage an extension should be granted. With BMW requiring the oil should be changed at least once a year even if you haven’t put 10,000 miles on it. 😢 More

Jorge kept in constant contact with me even on his day off! Amazing! I'm not used to that kind of service. I will continue bringing my car to you for all my service needs. Thanks for a service well done! off! Amazing! I'm not used to that kind of service. I will continue bringing my car to you for all my service needs. Thanks for a service well done! 👍🏾 More

I would like to thank my service provider Victor for being helpful with questions that I had. He was very informative and courteous. I will ask for him during my next visit. Thanks being helpful with questions that I had. He was very informative and courteous. I will ask for him during my next visit. Thanks More

Victor did a great job, was very communicative through the process. Nice touch with the snacks and drinks while you wait. the process. Nice touch with the snacks and drinks while you wait. More

I truly appreciate the customer service that I received when coming to BMW dealership.. My Service Advisor:DERYCK HAYTASINGH always addressed all My concerns…and he also ask questions as well.Thanks Kay when coming to BMW dealership.. My Service Advisor:DERYCK HAYTASINGH always addressed all My concerns…and he also ask questions as well.Thanks Kay More

My service advisor, George, was very helpful and patient. He was knowledgeable and eager to answer my questions. He was knowledgeable and eager to answer my questions. More