BMW of Houston North - Service Center

From the moment I drove into the service area EVERYONE was so extremely courteous, attentive and professional. I was made to feel at ease and comforted in knowing these are the knowledgeable people I cou was so extremely courteous, attentive and professional. I was made to feel at ease and comforted in knowing these are the knowledgeable people I could trust to repair my BMW! Thank You BMW Houston North...I'll see you again! More

When the replacement part for my wife's new 2025 X5 50e came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered to attend to the repair that day, if we were able to bring the vehicle in. We took Hamza up on his offer, and our vehicle was expeditiously checked in, and the part replacement was executed as we waited. More

Employees Jorge and Chase did a great job during my visit!! They both were efficient, detailed and friendly!! visit!! They both were efficient, detailed and friendly!! More

BMW North Houston is great to work with. Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is grea Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is great to work with. Thanks BMW North More

Thank you very much, Mr. Deryck Haytasingh. I have always received top-notch service from you. Deryck Haytasingh. I have always received top-notch service from you. More

Satisfied with services provided and the professionalism of Jorge my assigned technician. Waited for the services to be completed and surprisingly it was not long. of Jorge my assigned technician. Waited for the services to be completed and surprisingly it was not long. More

Excellent customer service! Answered all of my questions in full details with no problems at all! Answered all of my questions in full details with no problems at all! More

The customer service was world class throughout the Service Center. The Service Advisor was prompt and professional. Service Center. The Service Advisor was prompt and professional. More

Jordan keeps me informed and always take good care of of me. The service department is efficient and well run. me. The service department is efficient and well run. More

Adrian was an excellent service provider and everyone at BMW Houston North were excellent to work with. BMW Houston North were excellent to work with. More