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BMW of Houston North - Service Center

Houston, TX

4.8
545 Reviews

544 Reviews of BMW of Houston North - Service Center

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December 01, 2023

The Service and Assistance we received from Deryck Haytasingh (Service Advisor) was impeccable and great. More

by danny.rodriguez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Danny, thank you for your kind review; we are happy to pass along your comments to Deryck here at BMW of Houston North! Feel free to stop by if you ever need any more help.

November 30, 2023

Absolutely best dealer that I've ever worked with. Everything is always done exactly as described and they're fair on the price More

by Elbert_holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, Derrick, and the bmw techs
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 30, 2023

Bmw of Houston North provided me with a great experience. From the minute, I entered the building all the way to the very last minute. More

by mirandawmejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 29, 2023

Craig was great. He always gets Me in and out of there as quick as he can More

by mcnellieyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
November 29, 2023

The Customer service was excellent. The waiting room was comfortable. Deryck was awesome with handling all details with his smile and friendliness and good nature and has gone over a More

by birdsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck (Mr. Personality) and Daniel (BMW Prodigy)
Report | Print
November 29, 2023

I absolutely love my service agent. He was highly responsive, attentive, courteous, and trustworthy. I’m thankful he was able to work me in the schedule and accommodated my needs with a More

by Chardoneigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haytingsinh, Deryk
Report | Print
November 28, 2023

My service with the dealership was excellent the people treated me with respect and helped me out with the issues on my car More

by jamel5891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Report | Print
Dec 01, 2023 -

BMW of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 01, 2023 -

jamel5891 responded

Thank you very much

November 27, 2023

I have been coming to this dealership for years now. Great people. Love working with Craig. He makes the service experience all the more pleasant. More

by Dkaovid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Report | Print
Nov 30, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2023

The oil change ended up taking 2 hours. I went in a little later (around 3) so I expected a wait and didn’t mind. The customer service is amazing. Everyone is so nice and it’s a welcoming a More

by Brianna Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 28, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 25, 2023

I always have a pleasant visit the staff is courteous and very helpful . I look forward for my next appointment. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Report | Print
Nov 26, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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