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BMW of Houston North - Service Center

Houston, TX

4.8
544 Reviews

544 Reviews of BMW of Houston North - Service Center

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December 12, 2023

As always I got great service from BMW of Houston North. I thought Alex was very attentive and professional. More

by Jimiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 15, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

Very clean and the people are quick to help The service person was very personable and professional new her business Look forward to working with her in the future More

by higbee972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
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Dec 15, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

I have always gotten great service any time I bring my vehicles to BMW North in Houston. Jason, my service advisor, was exceptionally helpful in keeping up communication with me and finding the parts I n More

by staciestrine82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Report | Print
Dec 14, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

December 10, 2023

Great Service, great people. Alex was great to explain all the process in detail and available when neede More

by marcello.canducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 13, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

Cassey was great and friendly. She was able to take care of whatever needed to be done. More

by push_naphtha_0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Report | Print
Dec 12, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2023

My service advisor Rafael is the best! Very professional and knowledgeable. The service at BMW of North Houston is excellent. More

by tonyak411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Cabrera
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Dec 12, 2023 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

My advisor was very professional and helpful. I will recommend him to anyone who needs services. More

by Daudosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian ornelas
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Dec 09, 2023 -

BMW of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

The service advisor and the mechanic was informative (via video) and timely, and he took excellent care of my X5. More

by laments.mopier_0y
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech was Ethan, 12/6/23 4:00 appt
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Dec 08, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Roadside assistance was awesome and super efficient. The dealership service team and Alex got my tire replaced and two year service inspection and required maintenance turned around in less than a day. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

I have used this dealership twice three times now for my vehicle. I am extremely pleased with the courtesy, service time and end results. I would recommend this dealership highly. More

by kendcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
Report | Print
Dec 04, 2023 -

BMW of Houston North responded

Hi Kendcherry, we are so happy to read such a great review about BMW of Houston North! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

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