BMW of Houston North - Service Center

The oil change ended up taking 2 hours. I went in a little later (around 3) so I expected a wait and didn’t mind. The customer service is amazing. Everyone is so nice and it’s a welcoming a I went in a little later (around 3) so I expected a wait and didn’t mind. The customer service is amazing. Everyone is so nice and it’s a welcoming atmosphere. More

The Service Team at BMW of Houston, North was exceptional! Always working with my schedule, and always providing a complete explanation of the required tasks to be performed. exceptional! Always working with my schedule, and always providing a complete explanation of the required tasks to be performed. More

I always have a pleasant visit the staff is courteous and very helpful . I look forward for my next appointment. very helpful . I look forward for my next appointment. More

My vehicle had a check engine light the day before Thanksgiving. Jordan and Rafael made an appointment for my vehicle and ensured service was completed without me needing a loaner car. Thanksgiving. Jordan and Rafael made an appointment for my vehicle and ensured service was completed without me needing a loaner car. More

Great service. Casey my service advice was nice professional and very helpful. Thank you Cassey for your help. Casey my service advice was nice professional and very helpful. Thank you Cassey for your help. More

Deryck helped me with all my vehicle needs! Very professional and respectful. Process was quick and easy! No complaints here! Very professional and respectful. Process was quick and easy! No complaints here! More

Everything was upfront. ..expected wait time, cost. What services were being done and they were friendly ..expected wait time, cost. What services were being done and they were friendly More

This is the second time I have been in to have work done at bmw of Houston north. They have to disappoint. They are very friendly, helpful and keep you informed of everything done. They are very upfront. I at bmw of Houston north. They have to disappoint. They are very friendly, helpful and keep you informed of everything done. They are very upfront. I will keep bringing my BMW here for maintenance and any work that needs to be done. More

My advisor was helpful and very knowledgeable and accommodating. Listen to my wishes. Time was as expected and the job was done on time. I would rate service as excellent. accommodating. Listen to my wishes. Time was as expected and the job was done on time. I would rate service as excellent. More

The service team is always professional and efficient. They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Casse They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Cassey that I would purchase another BMW. More