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BMW of Houston North - Service Center

Houston, TX

4.8
516 Reviews

516 Reviews of BMW of Houston North - Service Center

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December 01, 2023

Roadside assistance was awesome and super efficient. The dealership service team and Alex got my tire replaced and two year service inspection and required maintenance turned around in less than a day. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 04, 2023 -

BMW of Houston North responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

I have used this dealership twice three times now for my vehicle. I am extremely pleased with the courtesy, service time and end results. I would recommend this dealership highly. More

by kendcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
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Dec 04, 2023 -

BMW of Houston North responded

Hi Kendcherry, we are so happy to read such a great review about BMW of Houston North! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

December 01, 2023

The Service and Assistance we received from Deryck Haytasingh (Service Advisor) was impeccable and great. More

by danny.rodriguez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
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Dec 04, 2023 -

BMW of Houston North responded

Hi Danny, thank you for your kind review; we are happy to pass along your comments to Deryck here at BMW of Houston North! Feel free to stop by if you ever need any more help.

November 30, 2023

Absolutely best dealer that I've ever worked with. Everything is always done exactly as described and they're fair on the price More

by Elbert_holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, Derrick, and the bmw techs
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Dec 04, 2023 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 30, 2023

Bmw of Houston North provided me with a great experience. From the minute, I entered the building all the way to the very last minute. More

by mirandawmejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 04, 2023 -

BMW of Houston North responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 29, 2023

Craig was great. He always gets Me in and out of there as quick as he can More

by mcnellieyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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November 29, 2023

The Customer service was excellent. The waiting room was comfortable. Deryck was awesome with handling all details with his smile and friendliness and good nature and has gone over a More

by birdsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck (Mr. Personality) and Daniel (BMW Prodigy)
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November 29, 2023

I absolutely love my service agent. He was highly responsive, attentive, courteous, and trustworthy. I’m thankful he was able to work me in the schedule and accommodated my needs with a More

by Chardoneigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haytingsinh, Deryk
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November 28, 2023

My service with the dealership was excellent the people treated me with respect and helped me out with the issues on my car More

by jamel5891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Report | Print
Dec 01, 2023 -

BMW of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 01, 2023 -

jamel5891 responded

Thank you very much

November 27, 2023

I have been coming to this dealership for years now. Great people. Love working with Craig. He makes the service experience all the more pleasant. More

by Dkaovid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Report | Print
Nov 30, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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