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BMW of Houston North - Service Center

Houston, TX

4.8
529 Reviews

529 Reviews of BMW of Houston North - Service Center

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February 16, 2024

Good quick service. I trust their staff. Loaner vehicle was excellent and gave me ability to get some errands done while I waited. More

by cadugand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadma
Feb 19, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2024

BMW of Houston North service department is second to none!!! They always go above and beyond for their customers. They are very professional and knowledgeable with the service they provide. Thanks again More

by sheiladandrewsabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arevalo, Cassey, Timothy
Feb 19, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2024

The service department, the advisor Jordan Gautreaux that handled my vehicle and Did an excellent job, and everything right to get my vehicle done for me. More

by Teamsupplee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 16, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 11, 2024

Jordan was absolutely amazing, helpul and most accommodating !! This was a great experience! My local dealer was not as helpful. More

by cyngar1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 12, 2024 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need help, just give us a call. Happy motoring!

February 10, 2024

Adrian was very helpful and accommodated all my needs with the vehicle. He was responsive as well with timely communications and updates. It was a pleasant experience! In addition both Vanessa and Jac More

by Jonph356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Jack and Vanessa
Feb 13, 2024 -

BMW of Houston North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 08, 2024

My SA Ralph was very attentive and the dealership was responsive to my needs and situation. More

by Charles H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Feb 10, 2024 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Charles! If you ever need help, just give us a call. Happy motoring!

February 05, 2024

Always a great attention and very efficient work all questions answer and recommendations for futures problems More

by Sandra Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M
Feb 09, 2024 -

BMW of Houston North responded

Hello Sandra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2024

Very attentive to customer needs and comprehensive service. Provided frequent updates during repair process. The vehicle was delivered in excellent condition More

by rodsotillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Runas, Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Until the next time we meet, take care!

January 31, 2024

Great experience with sales and service staff; great genius staff; on my 5 BMW. Helpful More

by randy.burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

January 30, 2024

Excellent service. The wait was not too bad and the attention to detail was good. More

by Randy Wrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 03, 2024 -

BMW of Houston North responded

Hello Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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