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BMW of Houston North - Service Center

Houston, TX

4.8
516 Reviews

516 Reviews of BMW of Houston North - Service Center

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February 11, 2024

Jordan was absolutely amazing, helpul and most accommodating !! This was a great experience! My local dealer was not as helpful. More

by cyngar1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Feb 12, 2024 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need help, just give us a call. Happy motoring!

February 10, 2024

Adrian was very helpful and accommodated all my needs with the vehicle. He was responsive as well with timely communications and updates. It was a pleasant experience! In addition both Vanessa and Jac More

by Jonph356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Jack and Vanessa
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Feb 13, 2024 -

BMW of Houston North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 08, 2024

My SA Ralph was very attentive and the dealership was responsive to my needs and situation. More

by Charles H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
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Feb 10, 2024 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Charles! If you ever need help, just give us a call. Happy motoring!

February 05, 2024

Always a great attention and very efficient work all questions answer and recommendations for futures problems More

by Sandra Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M
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Feb 09, 2024 -

BMW of Houston North responded

Hello Sandra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2024

Very attentive to customer needs and comprehensive service. Provided frequent updates during repair process. The vehicle was delivered in excellent condition More

by rodsotillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Runas, Craig
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Feb 04, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Until the next time we meet, take care!

January 31, 2024

Great experience with sales and service staff; great genius staff; on my 5 BMW. Helpful More

by randy.burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Feb 04, 2024 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

January 30, 2024

Excellent service. The wait was not too bad and the attention to detail was good. More

by Randy Wrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Feb 03, 2024 -

BMW of Houston North responded

Hello Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 26, 2024

Jordan was kind and very knowledgeable with my vehicle. A wonderful personality I appreciate the service that I received More

by semperfi2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 28, 2024 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2024

Great job of attentiveness by the staff for routine service; they communicated frequently by text and the sales team even remembered me by name over a year after I was last in for purchase of my car. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
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Jan 19, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 13, 2024

Caring Friendly Knowledgeable Amazing This is what you’ll find at this store, when it comes to sales or service. More

by alexc.baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Jan 16, 2024 -

BMW of Houston North responded

Hi, thank you so much for your positive comments about BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

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