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BMW of Houston North - Service Center

Houston, TX

4.8
529 Reviews

529 Reviews of BMW of Houston North - Service Center

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March 05, 2024

Great service again at BMW North Houston. My new service adviser Jordan exceed my expectation getting my service completed in less than 30 mins, and scheduling my next appointment. I’m very More

by Greennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 08, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2024

BMW North has always been my go to for my car maintenance an professional advisors More

by vera.gurrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cisneros
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Mar 07, 2024 -

BMW of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 03, 2024

Hamza was amazing. He has great customer service and got me and my vehicle in and out. More

by Latoya.mucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Mar 07, 2024 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 01, 2024

Excellent & Professional service give them 10 out of 10 and my service advisor Alex went beyond to cater me. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 05, 2024 -

BMW of Houston North responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2024

EXCELLENT CUSTOMER SERVICE! !! Hamza was the best!!! I hit a curb & my rim was scraped up & just made me sick! Hamza assured me they could repair it. BMW made it look like new. 1 More

by toniunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Mar 02, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2024

Very professionals regarding explaining details of the work to be done, keeping me informed at all times and having the vehicle ready at the expected time. More

by Luis.vargas31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián Ornelas
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Feb 27, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Every one was very nice and helpful. Made me feel important as a customer. Addressed all of my concerns. More

by Beemer Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasing, Jack Hyink
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Feb 26, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 23, 2024

Very professional service…. facility was well thought out and clean….my Service Rep. Deryck was awesome! More

by caj1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
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Feb 27, 2024 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

February 21, 2024

Julio was a great service rep. Very happy with the courteous and detailed service. Very professional. More

by kev1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Feb 26, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2024

Great customer service. The maintenance managers listen and are very responsive. Rafael was great. A plus rating More

by Sneck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Feb 20, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you need more help, our team is available to talk -- safe travels!

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