BMW of Houston North - Service Center

Great service advisor Hamza. Timely technical support. Clean facility. Overall good experience. Happy each visit. Timely technical support. Clean facility. Overall good experience. Happy each visit. More

First time here and was very happy with the service that they provided. Jorge was excellent they provided. Jorge was excellent More

Victor was great. Timely responses and informative. Checkout was easy. Coupon accepted without hassle or stress Timely responses and informative. Checkout was easy. Coupon accepted without hassle or stress More

My Service Advisor, Hamza Ahmad, continues to provide his superior service and maintaining a professional and positive relationship to his clients. He is always very efficient and effective in scheduling re superior service and maintaining a professional and positive relationship to his clients. He is always very efficient and effective in scheduling required servicing to meet his clients timing needs. He is very focused on ensuring all of the servicing/repairs were done correctly the first time, and accomplished in the time frame promised. I would like to acknowledge the Service Department's BMW Genius Advisor, Daniel Oro. When I have technology or operational questions on our BMW vehicles, he is always very professional and responsive in fully addressing them, whether in-person or when I call-in. Whenever I am in the dealership, my Sales Representative, Henry Rustrian, always takes the time to keep me appraised on the current market conditions and availability of specific BMW vehicles I have interest in. He is truly focused on establishing and maintaining a positive professional, long term business relationship. More

George was incredible with communication and follow up. I look forward to my next appointment. I look forward to my next appointment. More

Excellent service. Car was ready before scheduled. Very professional staff. Car was handled with care. Car was ready before scheduled. Very professional staff. Car was handled with care. More

Thank you Victor for your custumer sevice experience. You were very professional and accommadating. You helped make my visit very pleasant. You were very professional and accommadating. You helped make my visit very pleasant. More

Thank you Victor (service Advisor) for keeping us updated on our vehicle and great customer service. Looking forward to seeing you next time. on our vehicle and great customer service. Looking forward to seeing you next time. More

Arielle is great and customer service awesome. Love the experience. First class treatment and explanation of work. Love the experience. First class treatment and explanation of work. More