BMW of Houston North - Service Center

I arrived at my appointment at 7am. I was greeted with friendly and courteous customer service. Hamza greeted me and immediately took care of my concerns and offered a shuttle to take I was greeted with friendly and courteous customer service. Hamza greeted me and immediately took care of my concerns and offered a shuttle to take me home while I waited for the repairs. I declined and waited for my car. He estimated the time and the repair cost. As I waited he kept me informed. I was ready in the time that was estimated. My car was repaired and washed. I completely satisfied with the excellent service at BMW North. More

I drive from Dallas for service due on my vehicle. my loyalty for Deryck is top tier , i trust him ,his recommendations and his knowledge of vehicles ..... also he has knowledge of his customers . Th my loyalty for Deryck is top tier , i trust him ,his recommendations and his knowledge of vehicles ..... also he has knowledge of his customers . The service and hospitality is unmatched . The service to my vehicle is always excellent. More

We are impressed with Jorge Argueta’s Professional service and patient introduction. Jorge is a great guy! service and patient introduction. Jorge is a great guy! More

Friendly and helpful staff. ... the work was done in a timely manner. I appreciate the help ... the work was done in a timely manner. I appreciate the help More

The service advisor was very knowledgeable prompt and very helpful. I was very pleased with the service I received. very helpful. I was very pleased with the service I received. More

Great kind and professional and very knowledgeable. Make sure that all of questions were answered. Make sure that all of questions were answered. More

it was very nice to drop my car and get a ride home and get a Tex when was ready to pick up get another ride back to dealership was very happy with it thanks get a Tex when was ready to pick up get another ride back to dealership was very happy with it thanks More

The dealership were clean, pleasant atmosphere, management team were professional, curiosity and knowledgeable. Also I love the break room and the seating area are spacious. management team were professional, curiosity and knowledgeable. Also I love the break room and the seating area are spacious. More

Great service! From the moment I arrived, the staff was friendly and welcoming. They quickly assessed my vehicle and provided me with a clear outline of what servic From the moment I arrived, the staff was friendly and welcoming. They quickly assessed my vehicle and provided me with a clear outline of what services were needed, along with a timeline and cost estimate. The maintenance was performed promptly, and I appreciated the level of communication throughout the process and even went the extra mile to provide a complimentary car wash afterwards. The facility is clean and modern, which added to my overall positive experience. I also appreciated the comfortable waiting area with amenities, making my wait much more pleasant. I highly recommend BMW of Houston North for anyone in need of maintenance or repairs. They truly prioritize customer satisfaction, and I will definitely be returning for future services! More

Deryck for service is worth his weight in gold! Deryck is polite, courteous, friendly, personable and very knowledgeable. He answers messages in a timely manner and he is proactive in sending out m Deryck is polite, courteous, friendly, personable and very knowledgeable. He answers messages in a timely manner and he is proactive in sending out messages. Today I received a message from Deryck an hour before I was due to be at the dealership, just to let me know that my parts on order had arrived. There is another dealership a bit closer to me, but I would much rather drive just a bit further to see Deryck when my car needs service. Deryck is a keeper for sure, it so nice to see young people who are professional at their job. More