BMW of Houston North - Service Center

I had an appointment for an oil change at 7 a. m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should an oil change take that long. Please do better. More

This dealership has a very professional and friendly atmosphere. Service and Sales personnel are very helpful and friendly. Great place! atmosphere. Service and Sales personnel are very helpful and friendly. Great place! More

My Service representative Adrian went above and beyond to make a difficult experience turn out great. He handled every hurdle with professionalism. He communicated with us at every step of the process. make a difficult experience turn out great. He handled every hurdle with professionalism. He communicated with us at every step of the process. More

I had the pleasure of meeting service advisor Adam M, he had excellent customer service skills, he was attentive and very knowledgeable. He will be the reason that I return to the service center at BMW Nort had excellent customer service skills, he was attentive and very knowledgeable. He will be the reason that I return to the service center at BMW North More

⭐️⭐️⭐️ Exceptional Service Experience! I took my BMW of Houston North in for service last week and had a fantastic experience from start to finish. My service advisor, Justin Wyatt, was I took my BMW of Houston North in for service last week and had a fantastic experience from start to finish. My service advisor, Justin Wyatt, was outstanding. He was professional, communicative, and genuinely made me feel like a valued customer. Justin kept me updated throughout the entire process, explained everything clearly, and made sure all my questions were answered. It’s rare these days to find someone who blends technical knowledge with excellent customer service — but Justin nailed it. The service itself was prompt and thorough, and my car came back running great and looking spotless. The team at this BMW of Houston North service center clearly takes pride in their work. Highly recommend this location — and definitely ask for Justin Wyatt if you want a top-tier experience. I’ll absolutely be coming back for future service needs. More

BMW of Houston North is a great dealership. I bought my car from there and continue to use them for service. With my most recent service Jorge made sure I was kept informed throughout and the I bought my car from there and continue to use them for service. With my most recent service Jorge made sure I was kept informed throughout and the service was completed in the time he quoted me. More

My service advisor Adrian is my go to for servicec on my 2 bmws. He's professional and courteous. 2 bmws. He's professional and courteous. More

Good service and easy to work with. Especially with the advisor, the time finish the job is perfect. Especially with the advisor, the time finish the job is perfect. More