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BMW of Henderson - Service Center

Henderson, NV

4.7
455 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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455 Reviews of BMW of Henderson - Service Center

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October 03, 2023

Very clean and well maintained, all personnel were very helpful and friendly, good coffee machine. More

by lanigeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
Oct 05, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 01, 2023

Quick and efficient service on my 10,000 mile check up. A complete service and wash took only 1.5 hours More

by sdlevert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 05, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 30, 2023

Greg Mercer was my service advisor; he was very polite and courteous. He knew I had an appointment in the afternoon, so he got my BMW to service right away. Robert P. Ellis More

by rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mercer
Oct 02, 2023 -

BMW of Henderson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2023

I’ve always been impressed with BMW of Henderson. I’ve used them since I moved here in 2016. Purchased from them as well. My only negative, and it’s a small one, is that the car hasn’t had the courte More

by Jjcurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 02, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. Take care.

September 28, 2023

Maurici did a good job. Everyone in the service department is nice and helpful. All my questions were always answered. More

by SMOOFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurico
Oct 01, 2023 -

BMW of Henderson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 25, 2023

I came to BMW of Henderson to get some maintenance done(changing the spark plugs on my 2020 M340i) I have to say I was pleased with the overall handling of my appointment.They also gave me a 20% off More

by mladenovkiril
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ormonde,Advisor
Sep 27, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2023

Very clean and presentable shop, part department always get the parts extremely fast and calls every time. Shop very and techs very helpful. More

by gottools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Moore, Roger Reamer, Ian.
Sep 25, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2023

Service was great. However, the tire and wheel warranty is a waist of my money More

by vicb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Sep 25, 2023 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0278 to discuss what we can do to help.

September 15, 2023

Personable friendly service, they check my car early morning, and provided me with a rental car when my was being serviced. More

by xohart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer M.
Sep 18, 2023 -

BMW of Henderson responded

Hello, thank you for the high star rating! Drive safe, and we'll see you on the road.

September 13, 2023

I dealt with Jennifer in the service department. She was very helpful and tried her best to get my car finished while I waited since I had an emergency flat tire. Very thoughtful and efficient. More

by awagonseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 17, 2023 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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