BMW of Henderson - Service Center

Maurici did a good job. Everyone in the service department is nice and helpful. All my questions were always answered. Everyone in the service department is nice and helpful. All my questions were always answered. More

I came to BMW of Henderson to get some maintenance done(changing the spark plugs on my 2020 M340i) I have to say I was pleased with the overall handling of my appointment.They also gave me a 20% off done(changing the spark plugs on my 2020 M340i) I have to say I was pleased with the overall handling of my appointment.They also gave me a 20% off the total price(something BMW of Las Vegas has never done..)I’d like to thank my advisor for his professional work and prompt response to get the job done!Way to go you guys!Keep it up! More

Very clean and presentable shop, part department always get the parts extremely fast and calls every time. Shop very and techs very helpful. get the parts extremely fast and calls every time. Shop very and techs very helpful. More

Service was great. However, the tire and wheel warranty is a waist of my money However, the tire and wheel warranty is a waist of my money More

Personable friendly service, they check my car early morning, and provided me with a rental car when my was being serviced. morning, and provided me with a rental car when my was being serviced. More

I dealt with Jennifer in the service department. She was very helpful and tried her best to get my car finished while I waited since I had an emergency flat tire. Very thoughtful and efficient. She was very helpful and tried her best to get my car finished while I waited since I had an emergency flat tire. Very thoughtful and efficient. More

Service coordinator Greg was great. Over all experience very good. I was a little frustrated with the parts department. The only option to interact with them was through a phone provide Over all experience very good. I was a little frustrated with the parts department. The only option to interact with them was through a phone provided by the dealership. Also, they were unable to track down the part I had ordered. Having to investigate it myself, I found the part had been sent to the Las Vegas location. More

My experience this visit was much better than last year. I really felt like Jennifer took a lot of time explaining what I needed and at what intervals I needed to maintain my BMW X6. She also made sure that I really felt like Jennifer took a lot of time explaining what I needed and at what intervals I needed to maintain my BMW X6. She also made sure that I got back and forth with ease. The prices are very elevated but that has nothing to do with her and her customer service. I will continue to have my care serviced here as long as I have it if my experience can go this well each time. More

Had a good experience buying car, no complaints! Only complaint is how long service takes. Went in to replace a tire —appt at 10am. 130 it was done. Only complaint is how long service takes. Went in to replace a tire —appt at 10am. 130 it was done. More

Great communication from the service department! ! Really appreciated their feedback and options on what is needed immediately for safety. ! Really appreciated their feedback and options on what is needed immediately for safety. More