BMW of Henderson - Service Center

My service advisor Kyle is awesome! !! I have dealt with him for years now and is always very punctual. Very friendly and knowledgeable. Will definitely stay with the Henderson store. !! I have dealt with him for years now and is always very punctual. Very friendly and knowledgeable. Will definitely stay with the Henderson store. More

My service advisor, Jennifer Mitchell, was polite, professional, knew exactly what the issues were and explained them clearly to me. She answered all my questions and she presented herself in the hig professional, knew exactly what the issues were and explained them clearly to me. She answered all my questions and she presented herself in the highest professional level. The service on my vehicles at BMW Henderson has always been top notch. The only complaint is that the costs for repairs and maintenance is very high. I appreciated the detailed video sent to me by the technician. He also did an excellent job of explaining the repairs needed and provided excellent videos of where the problems were. More

service is ok but their charges are so outrageous. Facility is clean and enviting and easy to find. Facility is clean and enviting and easy to find. More

Was lied to about the 535i certified pre owned I purchased. So I did the only thing I can do I switched brands to Toyota. We paid cash and purchased a brand new suv hybrid from them. I will make s purchased. So I did the only thing I can do I switched brands to Toyota. We paid cash and purchased a brand new suv hybrid from them. I will make sure I share my disappointment with BMW and HUGLY recommend they DO NOT make same mustake we did. Car was a NIGHTMAREnly 50,000 miles cost more than ANY car we've owned and in top of that was lied 2 about the warranty we purchased. NEVER AGAIN GO TOYOTA!! More

Great Service. Mr. Greg Mercer was Extremely Excellent and walked me through what needed to be done to my car AND the condition of my car. Mr. Greg Mercer was Extremely Excellent and walked me through what needed to be done to my car AND the condition of my car. More

Service is amazing at BMW dealership in Henderson, they have great service when come to diagnostic service, I really recommend to visit BMW Henderson and come see Jacob to for your car service. Thank you have great service when come to diagnostic service, I really recommend to visit BMW Henderson and come see Jacob to for your car service. Thank you Jacob . More

Jacob Ormonde in the service department was very helpful and responsive! He communicated throughout the process and kept me updated on the turnaround time and expectation of out of pocket costs. and responsive! He communicated throughout the process and kept me updated on the turnaround time and expectation of out of pocket costs. More

The staff is always amazing. My car was done in less than an hour. Another great experience My car was done in less than an hour. Another great experience More

Great Customer Service Overall. Excellent Communication. Kyle Was An Excellent Service Advisor. No Problems From Vehicle Drop Off To Pick-Up. Excellent Communication. Kyle Was An Excellent Service Advisor. No Problems From Vehicle Drop Off To Pick-Up. More

They did a great job and it was very fast and affordable i will definitely be back i will definitely be back More