BMW of Henderson - Service Center

I will not return to this organization due to the unnecessary rhetoric and run around you get when you try to service your vehicle. When you expect to recieve quaility service as well as pay the pri unnecessary rhetoric and run around you get when you try to service your vehicle. When you expect to recieve quaility service as well as pay the price for quaility service I would expect professional handling by someone motivated to take care of my issue and not recieve scam like communication. More

Took my car to this service department & delt directly with the Service Manager and shop foreman. They resolved the problem my car was having and did the job fast. Taking it to a Dealership you would expe with the Service Manager and shop foreman. They resolved the problem my car was having and did the job fast. Taking it to a Dealership you would expect the price to be crazy, but they tried to work with me the best they could. Except for the price, it was a very good experience! More

I really enjoyed my experience with the service department when I took it in for my used X5 that I had just purchased. I had a few issues that I had discussed with the sales department (Tim) and it department when I took it in for my used X5 that I had just purchased. I had a few issues that I had discussed with the sales department (Tim) and it was handled great! I got a loaner and was in and out within the day. HIGHLY reccommend. More

Took my 03' 325i to get the windows tinted, since they added that to the price of the car when the windows weren't tinted. Picked the car up late that night, and found that the back window and left back w added that to the price of the car when the windows weren't tinted. Picked the car up late that night, and found that the back window and left back window had creases and bubbles in the tint. Also found a pretty bad scratch on the driver's door. Took it in the next day to have it fixed. Had to go to another tinting company and explain it to them. Took a week to get an appointment. Scratch was taken out and side tint replaced, but still not satisfied with the way my car was handled. More