BMW of Henderson - Service Center

Good service, prices way too high. The use of the video to show me what needed to be done was very impressive. to show me what needed to be done was very impressive. More

Daniel at BMW Henderson was very helpful and took care of all the services needed. all the services needed. More

Car sales… A+, The service dept…. Needs work!——I ALWAYS Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible job. This complimentary service was offered at the time of my vehicle purchase. I just want what was “promised” to me…. quality service that upholds the BMW name. More

This was my second service since I bought my car and second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor everytime. More

My BMW has low mileage but needed the annual oil/filter check Also did other smaller checks AND carefully went over the electrical system ~ it needed a onceover! Appreciated the attention although the check Also did other smaller checks AND carefully went over the electrical system ~ it needed a onceover! Appreciated the attention although the entire process took 5+ hours! Hoping all goes well over the next year ~ only drive about 2000 miles a year. Kevin, service agent, was very helpful and friendly THANKS!!! More

It clean friendly and knowledgeable The service gentle;eman was very nice and helpful; Thank you gentle;eman was very nice and helpful; Thank you More

Dropping the car off and the service we had no problems. But we had two problems. After dropping the car off we called the next day because we did not get an estimate when it would be finished. Customer ser But we had two problems. After dropping the car off we called the next day because we did not get an estimate when it would be finished. Customer service rep said we transfered us to Seevice and no one answered we left a message and no one ever called back. Then when we do get the car it's dirty. Then the driver says do you want the car washed? Hello! Yes we want it washed. I have never been to a higher end dealership and they gave me my car back dirty. Then we had to wait another 20 mins. More

Christian (Ian) Mandapat is awesome. He is a great service advisor, kind, attentive and thorough. I will be coming back. service advisor, kind, attentive and thorough. I will be coming back. More

Brought my 535d in for a major fuel system repair. Christian and Steve were very helpful, knowledgeable, and professional. The work was completed much faster than expected. I would highly recommend Christian and Steve were very helpful, knowledgeable, and professional. The work was completed much faster than expected. I would highly recommend bringing your BMW to this dealership. I will be back for all future service needs. More

I have one complaint which is not about the service done nor about any person. The complaint is about the amount of time it took to service my car. I waited for over three hours for my car to be completed nor about any person. The complaint is about the amount of time it took to service my car. I waited for over three hours for my car to be completed. Do “first services” or all services take that amount of time? More