BMW of Henderson - Service Center

Kyle is the best service advisor I have ever had. I have been servicing my vehicle at BMW for years. He offered to provide a ride for me and promptly had my BMW repaired and washed in half the time. I have been servicing my vehicle at BMW for years. He offered to provide a ride for me and promptly had my BMW repaired and washed in half the time. You can have a friendly conversation with him and enjoy seeing him on the next visit. 5 Stars for him More

Christian was really helpful, efficient and friendly, straight to the point. Also updated me when the car was ready. Excellent experience. straight to the point. Also updated me when the car was ready. Excellent experience. More

Punctual, accomodating. Anticipate needs. Proactive. Staff are so respectful and knowledgeable about what to service in the car. Anticipate needs. Proactive. Staff are so respectful and knowledgeable about what to service in the car. More

I’ve been servicing my 2017 328D at BMW of Henderson since I purchased the car brand new. I’m now at 51k mikes and out of the factory warranty period. My service advisor, Albert, helped me with some m since I purchased the car brand new. I’m now at 51k mikes and out of the factory warranty period. My service advisor, Albert, helped me with some minor repairs and was excellent. He was honest, communicated efficiently, and got the needed repairs accomplished in a timely manner. I will continue having my car serviced by BMW if Henderson and recommend them to family and friends. More

Albert was great. After replacing my transmission & my car going into limp mode no shop could figure out the problem. Albert took great care of me by helping me with a After replacing my transmission & my car going into limp mode no shop could figure out the problem. Albert took great care of me by helping me with all the answers I needed. I will definitely be going back!! More

Very friendly and polite staff. Everyone I encounter there is always making an effort to make my experience a good one. I am appreciative of the kindness. The wait lounge is gre Everyone I encounter there is always making an effort to make my experience a good one. I am appreciative of the kindness. The wait lounge is great with the complimentary coffee bar. My only gripe is I waited 3 hours for an oil change with a scheduled appointment. More

We are from out of town. Our X7 had a flat tire and damaged rim. Ian helped us get the hard to find rim and tire and we were back on the road the next day. Our X7 had a flat tire and damaged rim. Ian helped us get the hard to find rim and tire and we were back on the road the next day. More

Team members were very professional and worked in a timely manner. Car runs perfect now. timely manner. Car runs perfect now. More

The staff is always attentive to our needs. Excellent customer service every time we’ve been in. Excellent customer service every time we’ve been in. More

Albert was very kind and attentive. Will continue to bring my car to him. Thomas at the Sahara location has also helped me so much! They both are great people you can trust your car wit Will continue to bring my car to him. Thomas at the Sahara location has also helped me so much! They both are great people you can trust your car with. More