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BMW of Henderson - Service Center

Henderson, NV

4.7
459 Reviews

459 Reviews of BMW of Henderson - Service Center

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June 05, 2025

Excellent and knowledgeable service when you need it. Hats off to Albert who knows his customers and their BMW cars. More

by Neil H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
June 03, 2025

Positive engagement experience on May 30, 2025 with BMW of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 More

by eponciano702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Jun 06, 2025 -

BMW of Henderson responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 01, 2025

It’s a nice environment with coffee while you wait. Communication with the service team could be better. Overall, it’s pretty decent. More

by Eboni S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 05, 2025 -

BMW of Henderson responded

Hi Eboni, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

April 30, 2025

Friendly clean environment. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. More

by Pbdadude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank white
May 02, 2025 -

BMW of Henderson responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2025

I had a blowout on the freeway and was towed to the BMW Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as qu More

by manueldvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mercer
Apr 18, 2025 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2025

They are honest with the repair price and they deliver the repaired vehicle on time. I recently sold a vehicle that was repaired by BMW of Henderson and because of the service records I was able to sel More

by X3 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor & Greg
Mar 01, 2025 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 02, 2025

Been going to BMW Henderson for many years. The service department is excellent and very knowledgeable. More

by Wp19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Feb 06, 2025 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2025

Friendly staff clean environment. Gregory was very efficient and made me feel confident with the services purchased. More

by Ccochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jan 26, 2025 -

BMW of Henderson responded

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 02, 2025

I recently had the pleasure of working with Kyle Maxwell, and I can confidently say that he is the best service advisor I have encountered, not only at BMW but across all dealerships I’ve dealt with. From th More

by MARCIA EVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Jan 04, 2025 -

BMW of Henderson responded

Hi Marcia, thanks so much for the warm recommendation of the team here at BMW of Henderson. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 01, 2025

I am very happy with the timely service. The free vehicle check up was great, my rep was great. The electrical check up was great and done with a far price but the price to do the recommen More

by Trikeflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jullia
Jan 04, 2025 -

BMW of Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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