Back

BMW of Henderson - Service Center

Henderson, NV

4.7
464 Reviews

464 Reviews of BMW of Henderson - Service Center

Sort by
June 25, 2025

We’ve been customers of BMW of Henderson for over 15 years now. Ian in the service department is one of the reasons we keep coming back. He’s professional, friendly and reliable. Thanks Ian. More

by Vegascrista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 26, 2025 -

BMW of Henderson responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

June 25, 2025

BMW of Henderson always takes wonderful care of my car. There technicians and service advisors always deliver what they promise. More

by catstwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Moore was technician
Jun 26, 2025 -

BMW of Henderson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Henderson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 24, 2025

Amazing experience, Excellent communication and great service. We will be coming back for service and purchase a new vehicles here More

by wilsonsue917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Jun 26, 2025 -

BMW of Henderson responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Savana always gets things done! ! Excellent communication, always responds in a timely manner!! She keeps me coming back! More

by Holliecato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savana
Jun 23, 2025 -

BMW of Henderson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 12, 2025

Amazing experience: I went into BMW Of Henderson for an oil change and in the process of speaking to Gregory, I mentioned that my family and I were taking my son on a road trip to celebrate his 2nd birthda More

by lmarshall648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jun 13, 2025 -

BMW of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 14, 2025 -

lmarshall648 responded

Thank you, I believe people are relatively too quick to speak out when something is wrong, and relatively too quiet to speak out when praise is deserved!

June 05, 2025

Excellent and knowledgeable service when you need it. Hats off to Albert who knows his customers and their BMW cars. More

by Neil H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
Jun 09, 2025 -

BMW of Henderson responded

Neil, thanks so much for the warm recommendation of the team here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2025

Positive engagement experience on May 30, 2025 with BMW of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 More

by eponciano702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Jun 06, 2025 -

BMW of Henderson responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 01, 2025

It’s a nice environment with coffee while you wait. Communication with the service team could be better. Overall, it’s pretty decent. More

by Eboni S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 05, 2025 -

BMW of Henderson responded

Hi Eboni, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

April 30, 2025

Friendly clean environment. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. More

by Pbdadude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank white
May 02, 2025 -

BMW of Henderson responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2025

I had a blowout on the freeway and was towed to the BMW Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as qu More

by manueldvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mercer
Apr 18, 2025 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

1
...