BMW of Gwinnett Place
Duluth, GA
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Working with Stephen was, by far, the best sales experience I have ever encountered when purchasing a vehicle. He was extremely knowledgeable about the product, was more than patient with us as we experience I have ever encountered when purchasing a vehicle. He was extremely knowledgeable about the product, was more than patient with us as we drove several different models, was fun to work with, had a great sense of humor, no pressure what so ever and offered the best deal possible from the get go. I would have no problems recommending Stephen to anyone when they are deciding to purchase a new vehicle or just looking at BMW as an alternative - he will be sure to show you why if you do decide to buy one, you need to do so at United and through him. When it comes time to purchase our next vehicle, we will be sure to call Stephen first thing. More
Tolli Poff is Internet Sales Director. She was professional, responsive, competent, helpful, and delightful to work with. Car was exactly as described online. No tricky pricing. Outstanding dealer professional, responsive, competent, helpful, and delightful to work with. Car was exactly as described online. No tricky pricing. Outstanding dealership experience, end-to-end. More
United BMW and Bobby Smith always go "Above and Beyond"! I have purchased several BMW's from Bobby and somehow, he makes each experience better than the last! The dealership has a very profession Beyond"! I have purchased several BMW's from Bobby and somehow, he makes each experience better than the last! The dealership has a very professional atmosphere where everyone is greeted very cordially and leaves a friend. Bobby will always meet and exceed your expectations! More
Stephen was absolutely wonderful to work with. When I came into the dealership I had narrowed down my choices but had not made a final decision. He spent a large amount of time even though it was after w came into the dealership I had narrowed down my choices but had not made a final decision. He spent a large amount of time even though it was after work, letting me test drive then compare my choices to reach a decision. I never felt like I was being pressured and in the end I left there feeling like I got a really good deal and had been treated like a valued customer. It's the best car buying experience I've ever had and I'd highly recommend working with him to everyone I know! More
Deal had zero surprises. Car in excellent condition at Deal had zero surprises. Car in excellent condition at pick up. Demo of car features was excellent. Car was sourced quickly and to my exact specs. Deal had zero surprises. Car in excellent condition at pick up. Demo of car features was excellent. Car was sourced quickly and to my exact specs. More
All the staff were extremely helpful and Brad was particularly knowledgable about all the features of my new BMW 328i xdrive GT. Then being able to find a new vehicle matching the colour and specific particularly knowledgable about all the features of my new BMW 328i xdrive GT. Then being able to find a new vehicle matching the colour and specifications I wanted and have it at the dealership the next day ready for my collection was great customer service. More
This was the best and quickest transaction of purchasing a vehicle I have ever experienced. Steven Matz and David Matheus handled this purchase in a very professional and friendly manor. In the future, I a vehicle I have ever experienced. Steven Matz and David Matheus handled this purchase in a very professional and friendly manor. In the future, I will purchase another vehicle from United BMW Gwinnett and tell my friends about them. It was great doing business with both, Steven and David. More
I had an issue with an 2011 i535 GT x drive that had experienced a high level of repairs and repeated trips for service. I wanted out of the vehicle after 10 months. David and Sukus worked very hard to experienced a high level of repairs and repeated trips for service. I wanted out of the vehicle after 10 months. David and Sukus worked very hard to find me a replacement vehicle that fit my requirements. More
Jonathan Lankford and the staff at BMW of Gwinnett were a HUGE help to me! It was my first time buying a car, therefore, I had no idea where to begin. Jonathan Lankford made the buying process as easy and pa HUGE help to me! It was my first time buying a car, therefore, I had no idea where to begin. Jonathan Lankford made the buying process as easy and painless as possible by listening to me and really understanding what I desired in a car. My voice was always heard and I was not overwhelmed at all. Jonathan Lankford was very knowledgable about the cars I was interested in and he made sure I saw every single option in my price range, preferences, and safety preferences. He made buying a car an enjoyable process and because of that, BMW of Gwinnett will have my business for a very long time. More