BMW of Gwinnett Place
Duluth, GA
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"Great Experience" I recently purchased a certified vehicle from United BMW. This is my 2nd BMW. There is absolutely no better vehicle or dealership. Everyone is so fr I recently purchased a certified vehicle from United BMW. This is my 2nd BMW. There is absolutely no better vehicle or dealership. Everyone is so friendly and willing to go the extra mile for the customer. My salesman was John Moore whom I have purchased cars from for over 15+ years. Wonderful guy and willing to do whatever he can to make the deal happen. A truly great experience. Thanks John. More
Great Service I recently purchase an X5 and had a great experience thanks to Peter Horcicka. He was extremely professional and knowledgeable thoughout the entire p I recently purchase an X5 and had a great experience thanks to Peter Horcicka. He was extremely professional and knowledgeable thoughout the entire process. I appreciated that he was available to answer questons and advice witout being pushy. Kim (finance department) and Tony Lee were excellent also. All around great team! More
Kalesa Basden Is an awesome Salesperson She and the entire team made me feel comfortable from the minute I walked inside. I had made an appt with Kalesa over the net and drove from Charlotte She and the entire team made me feel comfortable from the minute I walked inside. I had made an appt with Kalesa over the net and drove from Charlotte to purchase from her! She spent 6 hours in heels walking her lot, test driving car after car until I landed on "the one"! I would recommend this dealership, Kalesa and her entire team to my best and family! Call and ask for her... She was such a pleasure! This is my 5th BMW purchase.. The best experience yet! Sincerely, J. Wright More
Frank Jameson Wonderful experience. Not pushy at all. Willing to spend as much time as necessary to ensure you know what is available and what you want. Wonderful experience. Not pushy at all. Willing to spend as much time as necessary to ensure you know what is available and what you want. More
Sukus should be salesman of the year! I visited the United BMW lot to make a purchase of a 3 series for my partner and as we were looking around, Sukus asked me what kind of car I drove an I visited the United BMW lot to make a purchase of a 3 series for my partner and as we were looking around, Sukus asked me what kind of car I drove and I answered very proudly, a 2008 5 series BMW. I went further to let him know that I did really like the new body style of the 5 so he said, get one... I was like, really? He said yes, and immediately suggested some that he had on the lot that he knew would be in reach financially without compromising my desire as it related to options in the vehicle. After we were done solidifying which car we wanted to go with for my partner, we decided to move on to mine. Sukus did an awesome job of getting the right car and numbers for both vehicles and we drove home the same day with 2 new cars. Sukus made this process move so smoothly and with great carisma for us. The thing I liked most about this ex[erience was that not at any moment did I feel pressured to make a purchase nor rushed to pick the car that would be the best for me. I appreciate this experience with Sukus and all the staff involved at Gwinnett BMW! I have often referred friends and family to the BMW family, to Gwinnett BMW and to Sukus due to this experience. Thanks! Rudell Bolden, III 678-206-1438 More
Great Experience Excellent communication skills. In addition, he is extremely organized, reliable and computer literate. follow through to ensure that paper work gets Excellent communication skills. In addition, he is extremely organized, reliable and computer literate. follow through to ensure that paper work gets done. Great customer service. More
Professional and easy to work with Dealership had a wide selection of used options to choose from. Peter was a great salesperson, he made the process simple and straightforward. I wou Dealership had a wide selection of used options to choose from. Peter was a great salesperson, he made the process simple and straightforward. I would return to this dealer in the future. More
Over Charge Customers or Gougin g Everytime my X5 goes in for service for one thing, BMW finds something additional to charge me or my husband when they made the mistake in the beginni Everytime my X5 goes in for service for one thing, BMW finds something additional to charge me or my husband when they made the mistake in the beginning. The satellite radio was working and before BMW could not get the computer to register so they called in a specialist who rigged the satellite radio so the computer could work again. Now the vehicle is dropping significantly lower in the back and it is related to the satellite radio they claim is not working and want us to pay $300 for their mistake. This is ridiculous, they are responsible for fixing their mistake and not at the customer expense. More
Thank you Jonathan for your exceptional service!! I purchased a used 2013 BMW 335i this weekend. Jonathan Lankford worked with me. I knew the particular car I wanted so he had all of the paper work I purchased a used 2013 BMW 335i this weekend. Jonathan Lankford worked with me. I knew the particular car I wanted so he had all of the paper work drawn up before I even arrived at the dealership. He stayed late on a Friday night making sure the car was clean and everything was ready to go Saturday morning. Jonathan is very personable and so easy to work with. I did not feel any pressure and he took his time going over everything to make sure I was happy and had all of my questions answered. The following week I had to get a warranty service done on the car. He met me early so I could leave the car and get to work. He then went out of his way to get the car to my office once the service was complete. I will making all of my future BMW purchases at United BMW of Gwinnett and all of them through Jonathan! Thank you Jonathan!! More
Very pleasant experience with sales rep, Kalesa Basden Kalesa was awesome and thorough throughout the purchase of my BMW over the internet. This is a great dealership to work with if buying a car online. Kalesa was awesome and thorough throughout the purchase of my BMW over the internet. This is a great dealership to work with if buying a car online. More