BMW of Gwinnett Place
Duluth, GA
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Terrance Lanham was great!!!! My experience was great at United BMW couldn't have asked for better service. Mr. Lanham was amazing for my first car buying experience!! I am now a l My experience was great at United BMW couldn't have asked for better service. Mr. Lanham was amazing for my first car buying experience!! I am now a lifetime customer!! More
Excellence It's hard to top excellence. From beginning to end, my experience was 2nd to none and I attribute that to Terrence and Rohan. My car drives effortless It's hard to top excellence. From beginning to end, my experience was 2nd to none and I attribute that to Terrence and Rohan. My car drives effortlessly. I want to publicly express my sincere gratitude to both of these gentlemen for their impeccable service. My hats off to you! More
Terrence Lanham provided me with a great experience! Three words come to mind when I describe Terrence Lanham...Excellent Communicator, Attentive to my needs and wants and Very Patient. I would highly r Three words come to mind when I describe Terrence Lanham...Excellent Communicator, Attentive to my needs and wants and Very Patient. I would highly recommend Terrence if you are in the market for a used BMW. Terrence is a true professional. He listens to what you have to say. He does not try to force you into something that you do not want. Terrence and his team of colleagues were all polite and sincerely made me feel like they wanted my business. If you're in the market for a nice pre-owned car, go see Terrence! More
Great Customer Service I appreciate Terrence and Jeff for the outstanding job. I love my new BMW. Terrence I really appreciate you going over the car with me. I appreciate Terrence and Jeff for the outstanding job. I love my new BMW. Terrence I really appreciate you going over the car with me. More
Very pleasant experience We really enjoyed working with Peter. He was very helpful and even agreed to wait for us after hours so we could test drive a different car in another We really enjoyed working with Peter. He was very helpful and even agreed to wait for us after hours so we could test drive a different car in another dealership. Overall we are very pleased and will gladly refer our family and friends to him. More
Excellent Service These people were top notch! I was teated as if I was buying a 100K car. They were able to beat my bank in financing and the vehicle I bout was in pri These people were top notch! I was teated as if I was buying a 100K car. They were able to beat my bank in financing and the vehicle I bout was in pristine condition. I will definitely be coming back for that M3 soon. I must add that Lloyd Long was great! He picked me up at the airport and provided a smooth sail that day. I dont think there is anyone else I want to work with when I come back again. No high pressure sales nothing just a good Saturday at the BMW dealership. I dont think I wanted to leave! More
Excellent Service! Amazing communication! Easy and smooth transaction! David was on point! Easily the best vehicle transaction I have ever had. David kept me up to date Amazing communication! Easy and smooth transaction! David was on point! Easily the best vehicle transaction I have ever had. David kept me up to date and really made everything I wanted to happen in a very fast and efficient manner. More
United BMW Service Department ie. SCOTT GREEN DO NOT GO TO UNITED BMW SERVICE DEPT. If you do, don't deal with Scott Green. I consulted with him on a simple service in regards to my BMW warranty. DO NOT GO TO UNITED BMW SERVICE DEPT. If you do, don't deal with Scott Green. I consulted with him on a simple service in regards to my BMW warranty. He not only spoke to me indigently but condescendingly. He is a disgrace not just to United BMW,but to the Penske Automotive Group as well. I have never seen such poor customer service in my life. He should be ashamed of how he handles customer and the fact that he bragged on the fact that he has been in the business for "15" years and never heard of the issue I was consulting with him about.! Complete slime ball and to treat and woman that way is an utter travesty, prejudice and un- warranted.I will be contacting corporate and would never wish how I was treated for anyone else! BEWARE OF THIS PERSON!!!! More
Great experience! I love my car! I was treated very well when trying to purchase my used car. Terrence Lanham was a great help to me in getting a great price and getting my car. I vi I was treated very well when trying to purchase my used car. Terrence Lanham was a great help to me in getting a great price and getting my car. I visited MANY dealerships when trying to find my car and by far, this dealership and salesman, Terrence Lanham, was more professional in atmosphere and in how the situation was handled. I would recommend sending anyone his way. Just ask for Terrence Lanham!! More
perfect car buying experience Peter is excellent! He was very informative and patient. Thanks to him, I was very comfortable and confident with my purchasing decision. Also very ac Peter is excellent! He was very informative and patient. Thanks to him, I was very comfortable and confident with my purchasing decision. Also very accommodating. Finance, Daniel was also great. He answered all my questions and concerns and made sure I was well informed. More