BMW of Gwinnett Place
Duluth, GA
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New 5 series! We had an overall good experience at United. We were able to negotiate the price down on the car and each step of the process we received great servic We had an overall good experience at United. We were able to negotiate the price down on the car and each step of the process we received great service no matter how tired we were. It was a lengthy process when ready to meet with the finance manager, but our final deal was great. More
Management Lacks Ethics This dealership treated me very unfairly. The sales person Nick Green was awesome in dealing but the manager Dave Matz showed no respect for our deal This dealership treated me very unfairly. The sales person Nick Green was awesome in dealing but the manager Dave Matz showed no respect for our deal. He first agreed a deal with me in the morning at 11AM for a car at a certain price and we agreed to meet at 4PM to close the deal. I submitted the paper work like credit application with the dealership. At 2PM the sales person calls and quotes the manager that the car was sold to another party because they offered more money. Another example why dealing with dealerships is nothing but nightmare. No respect for people. Let me remind you that a verbal agreement is an agreement in the court of law, but the manager Dave Matz denied it and told me that they only honor the signed agreement. The whole time and effort was a waste. I will never deal with this dealership, and I will never trust Dave Matz. More
Wonderful We’ve had great experience working with Peter purchasing my 2014 X6, he was extremely helpful in providing what was needed. He took his time to work w We’ve had great experience working with Peter purchasing my 2014 X6, he was extremely helpful in providing what was needed. He took his time to work with us to get us exactly what we needed. We’ll definitely advise our friends and family to look for your dealership and for Peter and Sabrina on their next purchase. More
Real Customer Service Terrance L. provided real customer service with sincere follow up and assistance with my car purchase decision. I will definitely refer him to my fri Terrance L. provided real customer service with sincere follow up and assistance with my car purchase decision. I will definitely refer him to my friends and family. Thank you TL. More
Excellent service Terrance was very helpful throughout my whole car buying process. I look forward to referring my friends and eventually purchasing an additional vehic Terrance was very helpful throughout my whole car buying process. I look forward to referring my friends and eventually purchasing an additional vehicle for my girlfriend More
Great All my questions were answered in a timely manner. I enjoyed speaking with the team here and I plan on buying my next BMW here. Thanks for the service All my questions were answered in a timely manner. I enjoyed speaking with the team here and I plan on buying my next BMW here. Thanks for the service. More
Out-of-state buyer I have never purchased a car out-of-state nor would I ever consider it. However when I called United BMW and got Terrence on the phone he seemed very I have never purchased a car out-of-state nor would I ever consider it. However when I called United BMW and got Terrence on the phone he seemed very knowledgeable. He answered every question that I had and even got on FaceTime with me to show me the car and go over every little possible blemish He was truly honest about the condition of the vehicle. I am a car fanatic and have had many many cars over my life. This process was very smooth I drove straight to Georgia traded in my car and drove my used BMW back home. He even met me there on a Sunday night even though the dealer was closed. More
First BMW experience I was shopping for a car for my birthday and went to Audi ,Lexus and Carmax before coming to Bmw. I loved the car I purchased as well as the customer I was shopping for a car for my birthday and went to Audi ,Lexus and Carmax before coming to Bmw. I loved the car I purchased as well as the customer service from Peter Horcicka. He took the time to show me every car I wanted and was very knowledgable about each feature. More
Exceptional Overall Experience I was very impressed with the exceptional overall experience I received at United BMW of Gwinett! Everyone was very friendly! My Sales Rep, Terrance L I was very impressed with the exceptional overall experience I received at United BMW of Gwinett! Everyone was very friendly! My Sales Rep, Terrance Lanham went above and beyond to provide me with excellent customer service. He gave me all of the necessary information so that I could make the best decision for me and my family. I am very pleased with my beautiful new car! I would recommend United BMW of Gwinnett to all of my family and friends! More
My Go to Place for a new car Between my family and friends we have purchased 6 cars from this dealership over the last 2-3 years. I look here always first. Everyone that I have re Between my family and friends we have purchased 6 cars from this dealership over the last 2-3 years. I look here always first. Everyone that I have referred, including my husband and myself have all had a wonderful experience. More