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BMW of Gwinnett Place

Duluth, GA

4.8
841 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 841 reviews

February 20, 2015

New 5 series! We had an overall good experience at United. We were able to negotiate the price down on the car and each step of the process we received great servic More

by Trob4bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Horcicka, Rohan Johnson
Feb 20, 2015 -

BMW of Gwinnett Place responded

Hello, Thank you for sharing your story with us! We understand how stressful buying a new car may be and our team members do their best at making the experience enjoyable. We're glad they were able to help find your vehicle, and that you're extremely happy with your purchase. Take care, United BMW Gwinnett

February 20, 2015

Management Lacks Ethics This dealership treated me very unfairly. The sales person Nick Green was awesome in dealing but the manager Dave Matz showed no respect for our deal More

by anandh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 20, 2015 -

BMW of Gwinnett Place responded

Hello, We would like to apologize for your experience with our Sales Department. We would greatly appreciate the opportunity to apologize and connect with you directly to address your concerns. Would you mind providing your contact information to our General Manager, Chris Dunbar, at BMWGwinnett@gmail.com? Thank you so much. We look forward to talking with you. Sincerely, United BMW Gwinnett

February 18, 2015

Wonderful We’ve had great experience working with Peter purchasing my 2014 X6, he was extremely helpful in providing what was needed. He took his time to work w More

by Rekadon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Horcicka, Sabina Dervisevic
Feb 20, 2015 -

BMW of Gwinnett Place responded

Rekadon, It was a pleasure reading your review. We appreciate your business and are happy to hear your visit was met with excellent customer service! Thank you for choosing United BMW Gwinnett, enjoy your X6! Best, United BMW Gwinnett

February 18, 2015

Real Customer Service Terrance L. provided real customer service with sincere follow up and assistance with my car purchase decision. I will definitely refer him to my fri More

by NeTashStar London
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Lanham
Feb 20, 2015 -

BMW of Gwinnett Place responded

Hi, Congratulations on your new vehicle! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Terrence and the rest of our team for providing you with friendly, professional, and knowledgeable service. Sincerely, United BMW Gwinnett

February 17, 2015

Excellent service Terrance was very helpful throughout my whole car buying process. I look forward to referring my friends and eventually purchasing an additional vehic More

by Littlec1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rohan Johnson , Terrence Lanham
Feb 20, 2015 -

BMW of Gwinnett Place responded

Hello, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Terrence for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! United BMW Gwinnett

February 16, 2015

Great All my questions were answered in a timely manner. I enjoyed speaking with the team here and I plan on buying my next BMW here. Thanks for the service More

by jemondsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hoskins, Terrence Lanham
Feb 17, 2015 -

BMW of Gwinnett Place responded

jemondsmith, We are so happy to hear about your positive experience at our dealership! We'll be sure to notify our team of your kind words. Thanks for taking time out of your day to write such a great review! Best, United BMW Gwinnett

February 16, 2015

Out-of-state buyer I have never purchased a car out-of-state nor would I ever consider it. However when I called United BMW and got Terrence on the phone he seemed very More

by 1flaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Lanham
Feb 17, 2015 -

BMW of Gwinnett Place responded

Hello, Thank you for sharing your story with us! We understand how stressful buying a new car may be and our team members do their best at making the experience enjoyable. We're glad Terrence was able to help find the BMW you wanted, and that you're extremely happy with your purchase. Take care, United BMW Gwinnett

February 16, 2015

First BMW experience I was shopping for a car for my birthday and went to Audi ,Lexus and Carmax before coming to Bmw. I loved the car I purchased as well as the customer More

by JackieK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Horcicka
Feb 18, 2015 -

BMW of Gwinnett Place responded

JackieK, Thank you for taking the time to provide us with your honest feedback. We’ll be sure to give Peter your kind remarks. We're thrilled your experience was a positive one and look forward to seeing you again! Best wishes, United BMW Gwinnett

February 16, 2015

Exceptional Overall Experience I was very impressed with the exceptional overall experience I received at United BMW of Gwinett! Everyone was very friendly! My Sales Rep, Terrance L More

by Ragin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Lanham
Feb 20, 2015 -

BMW of Gwinnett Place responded

Hello, Thank you so much for your review! We are so happy to hear that Terrence provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new vehicle! Sincerely, United BMW Gwinnett

February 16, 2015

My Go to Place for a new car Between my family and friends we have purchased 6 cars from this dealership over the last 2-3 years. I look here always first. Everyone that I have re More

by Mrs. H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Lanham
Feb 20, 2015 -

BMW of Gwinnett Place responded

Mrs. H, Thank you for choosing United BMW Gwinnett and taking the time to review your experiences with us. Happy driving! Sincerely, United BMW Gwinnett

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