BMW of Gwinnett Place

Wonderful non-stressful experience Although many people would pass by a BMW dealership because they are weary of the name, the service here was phenomenal. Terrence Lanham worked very h Although many people would pass by a BMW dealership because they are weary of the name, the service here was phenomenal. Terrence Lanham worked very hard to make sure my father was happy with his purchase and made sure he was treated well. The service was the best I have ever seen at a car dealership. Terrence was not forcing a car sale but aiding in a car purchase. Once he went to get the car prepped, the quality service continued when Jeff Hoskins worked with us in finance. There still remained no pressure and it was very easy for my dad to work with Jeff to make himself happy. Even though we had been there an hour and a half after closing, the service never lessened. This is the best dealership experience I have ever seen and I would recommend them 100%. More

Outstanding customer service! Terrence and Robert were transparent and honest...a rare find in car sales. What they promised, they did. There were no high pressure gimmicks. We wil Terrence and Robert were transparent and honest...a rare find in car sales. What they promised, they did. There were no high pressure gimmicks. We will return in the future as their customers. More

Pleasurable Car Buying Experience MY HUSBAND, found the vehicle I purchased online at your dealership the night before I u was to close on another car. I drove up and purchased it MY HUSBAND, found the vehicle I purchased online at your dealership the night before I u was to close on another car. I drove up and purchased it from United Gwinnett. It's my second time purchasing form there. I think I'm going to be okay this time around without a Manuel Transmission. Thank You Greg Walker for making this purchase a pleasurable one. More

Great people with which to work Great people! Kind, low-pressure, relaxed salespeople. Actually were willing to give up a sale if it was easier for us. Very transparent and showed Great people! Kind, low-pressure, relaxed salespeople. Actually were willing to give up a sale if it was easier for us. Very transparent and showed us all information. Would recommend Terry and Robert to anyone!! More

Horrible salesperson I was assigned to this rude sales representative. He gave me a price for the BMW and told me to take it or leave it. It's been a week since I visited I was assigned to this rude sales representative. He gave me a price for the BMW and told me to take it or leave it. It's been a week since I visited there, so maybe he was trained within that timeframe. The price point he gave was higher than the listing price on the website itself, so I knew I was getting ripped off. I gave him a counteroffer and he said no. He said it's either the price he gave or I need to leave because he informed me his processing documents for the buyer before me. He was rude, disrespectful and I will never recommend nor return to this dealer again. More

I was pleasure to purchase my new BMW from United I feel good with my car the and the costumer services at United was excellent, the check engine light is on 3 days after i left the dealer, I'll come I feel good with my car the and the costumer services at United was excellent, the check engine light is on 3 days after i left the dealer, I'll come back to the dealer and the fixed for me?. thanks to peter Horcicka and his team for everything. More

Very happy 2nd time customer! I just purchased my second vehicle from United Gwinnett and can absolutely say it was another impressive experience. I knew the exact vehicle I wante I just purchased my second vehicle from United Gwinnett and can absolutely say it was another impressive experience. I knew the exact vehicle I wanted and expected a quick, hassle-free transaction... I was not disappointed. When I entered the dealership, I was greeted immediately and graciously by several sales team members. I worked with Peter Horcicka, who was extremely efficient yet perfectly thorough. Peter was knowledgeable in all areas - about the vehicle itself, current financing promotions, warranty, options, etc., and I felt very comfortable throughout the process. Peter was very straight forward and direct while still delivering what I felt to be elite customer service. I also spent some time with Jeff Hoskins in Finance and cannot say enough great things about that part of the sale. Like Peter, Jeff was very efficient and respectful of my time (which I sincerely appreciated), and was also exceptionally personable and friendly. I honestly enjoyed what could have been (and unfortunately, most often is) a very dry, tedious process. Everyone I encountered at the dealership was friendly and courteous, and the entire time I was on property was actually quite pleasant. I navigated the often dreaded car buying experience with a smile, thanks to Peter, Jeff, Tony, Greg, and the entire team at United Gwinnett. More

Excellent Service From Terrance Lanham If you're looking for a new car Terrance Lanham is th go to guy. Great customer service, he's honest and patient. He's not going to rush you and won't If you're looking for a new car Terrance Lanham is th go to guy. Great customer service, he's honest and patient. He's not going to rush you and won't stop until he finds you something you LOVE! He's not just looking for a commission he wants you to be happy and satisfied with your purchase. I'm telling you Terrance the guy, you won't be disappointed! TRUST ME!!!! More