BMW of Gwinnett Place
Duluth, GA
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Best Car Experience Ever I had an absolute great experience working with Jeff Hoskins and Kalesa Basden at United during the recent purchase of my X6. Both were extremely pro I had an absolute great experience working with Jeff Hoskins and Kalesa Basden at United during the recent purchase of my X6. Both were extremely professional and great to work with. Never have I ever had a pressure and stress free, customer centric experience where I tell all of my friends and family that when considering buying their next car, that they should go to United BMW and ask to work with Kalesa Basden and Jeff Hoskins. They have both extremely helpful and have continuously followed up with me as scheduled to ensure that I had a favorable and happy total experience. They have re-established my faith in the car buying experience. I will forever be a customer and highly recommend them to any potential buyer. More
Best New Car Buying Experience Ever!!! Painful and dreadful are typically the words used to described the purchase of a new car however the only words I can use here are AMAZING and PHENOME Painful and dreadful are typically the words used to described the purchase of a new car however the only words I can use here are AMAZING and PHENOMENAL. I worked with Terrance Lanham and Jeff Hoskins who made this a seamless process. Thank you both for your hard work and making sure I left more than happy! More
Overall Very Happy Peter was very helpful and knowledgeable. I also found the website very useful and easy to navigate when doing my research. Only complaints were it to Peter was very helpful and knowledgeable. I also found the website very useful and easy to navigate when doing my research. Only complaints were it took four and a half hours to complete the purchase and the car was not detailed before we saw it. More
Great dealership and staff After finding the 428i convertible I was interested in on the internet I decided to make the 3 hr Trip to see the car in person. We were greeted the m After finding the 428i convertible I was interested in on the internet I decided to make the 3 hr Trip to see the car in person. We were greeted the moment we arrived and worked with Peter Horcicka, who is a great asset to United BMW. He made my purchasing experience enjoyable! The 3 hr drive to Gwinnett was well worth it. The entire staff was extremely friendly and helpful. This is truely a no pressure, honest dealership, which is hard to find. This is my first BMW vehicle and I knew how everything worked before I left the dealership. Peter even gave me his cell number in case I had any questions. The next morning he sent me a text to make sure my son and I made it home safely. They know the meaning of service after the sell! I will definatly recommend United BMW and Peter to my friends. More
First-Class Establishment Thanks to Terrance Lanham, I have zero worries referring my #KARclient with specific needs. He's a knowledgeable and capable sales professional with Thanks to Terrance Lanham, I have zero worries referring my #KARclient with specific needs. He's a knowledgeable and capable sales professional with an unwavering focus on service the customers' needs. More
Amazing Customer Service! I was looking for a vehicle and had narrowed down my search between 2 other BMW dealerships. I was ready to make a decision and decided to drop into I was looking for a vehicle and had narrowed down my search between 2 other BMW dealerships. I was ready to make a decision and decided to drop into United just to make sure I explored all the available options. From the moment I stepped on to the lot, I was greeted by a sales person who listened to what I was looking for a patiently spent the rest of the day showing me multiple options. I left that evening with a car from United that I had only seen that day because of this great customer service. The sales person at the 1st dealership I went to was really nice and worked with me as well, but I felt I was having to find the cars to bring to him, while the other sales person at the 2nd dealership was not very attentive, did not follow up in a timely manner, and almost gave me the impression he was doing me a favor by selling me a car. Ultimately, I made the decision to go with United (the 3rd dealership) and I ended up going with a car that was within the price range I had quoted and had more features that I was looking for. I am very happy with my selection! More
Excellent service We experienced excellent service in the purchase of our car. The sales staff were very informative and knowledgable and made the experience a pleasure We experienced excellent service in the purchase of our car. The sales staff were very informative and knowledgable and made the experience a pleasure. Everyone was extremely friendly and patient with our decision-making process. More
Purchasing a car I rate this dealership 5 stars because the sales rep that helped me was on his "A" game. He was very knowledgable about the car I was interested in. H I rate this dealership 5 stars because the sales rep that helped me was on his "A" game. He was very knowledgable about the car I was interested in. He explained everything to me throughly. Very patient, courteous and understanding. Took his time with me and didn't rush me into anything. More
Wonderful car buying experience @ UnitedBMW Gwinnett!! I have been in the market to find a CPO BMWi with very specific features. We had also very recently moved in to GA from out of state and I tried multi I have been in the market to find a CPO BMWi with very specific features. We had also very recently moved in to GA from out of state and I tried multiple dealerships in GA but was not happy with the results. When I worked with Peter @ Gwinett BMW I was amazed at how quickly he was able to understand my needs, my new move situation and help me come with some good options. We were able to nail down the exact car that my wife and I were looking for no time. Peter made a very good impression on us from the start and was very accommodating of our timings and asks. I would really recommend my contacts to this dealership and especially to Peter in the future. You know you are in safe hands when working with this team and Peter. More
Nicest car buying experience ever If you like to be treated with honesty and integrity this is the place to go - Terrence was always respectful and attentive to my needs and Jeff did e If you like to be treated with honesty and integrity this is the place to go - Terrence was always respectful and attentive to my needs and Jeff did everything possible to seamlessly complete the deal. It was more like sharing a beer and shooting the breeze than buying a car. Absolutely no high pressure or gimmicks of any kind. It is obvious that service of this caliber is an everyday occurrence here and I received nothing less - they treated me like a king. I like to spend money once on quality products; actually less expensive in the long run and provide a higher sense of satisfaction from the start. If you are apprehensive at all about shopping a premium vehicle don't be - go treat yourself at United BMW. More