BMW of Gwinnett Place

I went in just to seek information about my start/stop engine button on a Thursday. Everyone knows that the set is department can be swamped and wait times could be more than two hours if you’re waiting. engine button on a Thursday. Everyone knows that the set is department can be swamped and wait times could be more than two hours if you’re waiting. Luckily, the part I needed was in stock, so they serviced it the day of! I was in and out in less than two hours. Lastly, Syed provided exceptional customer service. I’ve never had any issue with BMW of Gwinnett Place. More

always stellar service. Particularly because of the top notch efforts of Annie Nation! She always goes above and beyond for the customer. Thank You Annie for everything you do! It is very much appreciat notch efforts of Annie Nation! She always goes above and beyond for the customer. Thank You Annie for everything you do! It is very much appreciated. You set a standard for others to follow. More

Had a very good experience purchasing a used vehicle for a family member. Jimi in sales was great, same for business office. Plus a first class place if you are looking for a car. a family member. Jimi in sales was great, same for business office. Plus a first class place if you are looking for a car. More

We worked with Tollie and Patrick at Global Gwinnett. Her and the team worked very hard to close the deal on a 7series for my husband and family. I felt like the car was a good deal and they offered us a mor and the team worked very hard to close the deal on a 7series for my husband and family. I felt like the car was a good deal and they offered us a more than fair deal for our trade. When we brought the car home I became intimidated by the shear size of the vehicle and navigating the car through Atlanta and it’s parking decks so forth. It was a difficult decision but we decided to return the vehicle and are looking at a 5series instead. The team at Global could not have been more understanding and kind. We have never returned a car, ever. We felt very embarrassed by our decisions making skills. Tollie and team were great about it. I can’t tell you how much this means to me as a customer. I believe this group truly cares about their customers and wants them to be happy with their experience at the dealership and the vehicle. Thank you again! More

This has been “my dealership” since 1997.They have taken This has been “my dealership” since 1997. They have taken care of 3 BMW’s for me and treated me and my vehicles as a part of their Bmw family. The gi This has been “my dealership” since 1997. They have taken care of 3 BMW’s for me and treated me and my vehicles as a part of their Bmw family. The give nothing but the BEST service. Thank you Adriana and Roger and everyone who has served me. More

Adrianna Gilman was very pleasant and the car was serviced quicker than I expected. Will patronize them for my service needs in the future. Thanks serviced quicker than I expected. Will patronize them for my service needs in the future. Thanks More

This was my first maintenance check on my BMW X3. Annie was extremely helpful and the service (oil change) was completed in a timely manner. was extremely helpful and the service (oil change) was completed in a timely manner. More