Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Gwinnett Place
Duluth, GA
841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 841 reviews
November 17, 2020
Jennifer is excellent as always. She took care of the service perfectly. The manager in the car cleaning department also did an excellent job in making the customer satisfaction his highest priority. service perfectly. The manager in the car cleaning department also did an excellent job in making the customer satisfaction his highest priority. I am very pleased overall. More
by prabir.bhatacharyya
Employees Worked With
Tomasz Kleps, Joshua Munir
November 16, 2020
It was very clean orderly and it also had a wide variety to choose fr I had very good service with the sale team except your finance officer he was very abrupt during my service with him and also on my phon to choose fr I had very good service with the sale team except your finance officer he was very abrupt during my service with him and also on my phone calls he need to work on his approach with the customer . I would never want to do any business with him again. More
by npllinton
Employees Worked With
Robert Cook
November 15, 2020
My service rep, Syed Faem, was awesome! He went above and beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. The service department staff was very professional. The service was completed in a timely manner. Overall great experience! More
by elawre7902
Employees Worked With
Syed Faem
November 13, 2020
Great experience and Jimi and Alex were great to work with! We appreciated the help and being shown multiple vehicles before making our final decision! with! We appreciated the help and being shown multiple vehicles before making our final decision! More
by Zac
Employees Worked With
Folajimi IIori
November 12, 2020
Not sure if my rating went through so I will repeat Ms Gilman was superb and very professional. I was very impressed by the service department. Gilman was superb and very professional. I was very impressed by the service department. More
by Aaron95woody
Employees Worked With
Adriana Gilman
November 07, 2020
Great service, in & out. Car loaner dept. customer service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. More
by cehoward01
Employees Worked With
Kola Talabi
November 06, 2020
As always, a great service experience. Great customer service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. More
by stultzw
Employees Worked With
Annie Nation
November 05, 2020
Great job service department and especially Annie Nation. Always professional, timely, accommodating. Great and honest sales representatives and especially Jim Dave’s. Highly recommend. Good dealership. Always professional, timely, accommodating. Great and honest sales representatives and especially Jim Dave’s. Highly recommend. Good dealership. More
by Anton.fedorov
Employees Worked With
Annie Nation, Jim Daves
November 04, 2020
Great service and my advisor, Tony was very thorough. Also kept me apprised with everything going on. My car was also sanitized and cleaned after servicing. Also kept me apprised with everything going on. My car was also sanitized and cleaned after servicing. More
by asimmons90
Employees Worked With
Tony Lee
