BMW of Gwinnett Place

My experience overall was a pretty pleasant one. I went in for a standard oil change and vehicle inspection. They found a recall and had to keep my car for a few days. They supplied me with a loaner. Unfor in for a standard oil change and vehicle inspection. They found a recall and had to keep my car for a few days. They supplied me with a loaner. Unfortunately, while I had the loaner I ran over a nail or something in the road and had to use the donut. Upon returning the loaner I explained the situation and was assured that “accidents happen” and it wouldn’t be a problem. However, I received a call today requesting that I pay $470 for the tire. Although I’m bothered and frustrated by this situation, the service provided by the dealership was good. I would NOT suggest using a loaner from them though. More

Overall I was satisfied with the service but with list service additional BMW required for over $5k of service recommendations. I will go to another place for better price and second opinion. service additional BMW required for over $5k of service recommendations. I will go to another place for better price and second opinion. More

BMW of Gwinnett is Courteous, professional and engaging to ensure their clients have a great experience. Thank you Jennifer Costa for your attentiveness and ensuring that quality and timely work was done! to ensure their clients have a great experience. Thank you Jennifer Costa for your attentiveness and ensuring that quality and timely work was done! More

Went in looking for a car and had the pleasure of working with John Daves and he was amazing. Ran over all the options and had a relaxed demeanor that fit us well. Big John handled the finance part and he wa with John Daves and he was amazing. Ran over all the options and had a relaxed demeanor that fit us well. Big John handled the finance part and he was awesome as well. The lady at the service desk ( I wish I could remember her name) greeted us with a smile and assisted us upon entry. Will definitely recommend to my friends! Great experience all around! Thanks BMW of Gwinnett team! More

I didn’t purchase a car on 12/31/20 I went in for front breaks service and even though Rudy was nice and answer my question I felt as though he didn’t advise me correctly when it came to making the right d breaks service and even though Rudy was nice and answer my question I felt as though he didn’t advise me correctly when it came to making the right decision on servicing my car. My car mileage at the time was 27,667 and the price of the service was $400 something dollars and he advised me to possibly extend my warranty on my car for a fee so I decided to look into that on the Bmw website bc I was shocked of having to pay for break service was not thinking 🤔 I didn’t need to extend my service warranty yet and could have saved $300 something dollars if explained correctly. I spoke with Rohan and proceeded forward. This visit would have received 5 stars but I feel the communication as my service advisor could have been a lot better and could have save a little bit more money. More

Great Service Rosemary Owolobi, Valets, and Bmw Gwinnett Place. She was courteous Knowledgeable and professional. Represented BMW to the fullest extent. Wonderful Job Respectfully Rob Place. She was courteous Knowledgeable and professional. Represented BMW to the fullest extent. Wonderful Job Respectfully Rob More

Wonderful experience Rosemary provided. Outstanding reflection of the BMW brand and operations. Valet workers provided superior customer service and courtesy. Truly a wonderful experience. Rob reflection of the BMW brand and operations. Valet workers provided superior customer service and courtesy. Truly a wonderful experience. Rob More

Getting my required service was a great experience, because Gwinnett BMW will notify way ahead of time prior to when serivce is due and when you schedule for service they make it very easy and convenie because Gwinnett BMW will notify way ahead of time prior to when serivce is due and when you schedule for service they make it very easy and convenient. Thank you BMW for making easy and convenient for me! More

Jennifer was excellent! Looked after me and my car problems with great care. Professional, courteous, attentive and friendly. Technician was great too, Overall 5 stars problems with great care. Professional, courteous, attentive and friendly. Technician was great too, Overall 5 stars More

Just spectacular dealer in Ga for BMW. Some guy that own a dealership who referred me to this place 3 years ago said to go to BMW Gwinette place and ask for Annie and Greg for advisor when I was desperately a dealership who referred me to this place 3 years ago said to go to BMW Gwinette place and ask for Annie and Greg for advisor when I was desperately looking for a good repair shop after I was being told a straight up lie to replace all fuel injectors for over $6000 at another BMW dealer in (cough...Rosw..cough). He said no one else in Georgia will be as honest and as good advisor as them two, other than him. I’m so glad I listened to that guy. He was spot on and dead on with that statement because over these years Annie is STILL purely awesome. It’s like the verse that said seek and you shall find..of course that verse was surely taking about seeking Christ and we will find Christ to the extent that we seek. But also apply in normal human day to day things too. More