BMW of Gwinnett Place

The technician who came out, Jacob, was awesome. He was extremely patient and very knowledgeable in answering all of my questions. He did a ton of recalls here at our shop and I am sure that our customers extremely patient and very knowledgeable in answering all of my questions. He did a ton of recalls here at our shop and I am sure that our customers are thrilled to have it done. Great Job! More

Have had several BMW models over time, but even though BMW is a top quality machine I had never experienced a BMW dealership and service center that truly represent and gives the "ultimate driving machine BMW is a top quality machine I had never experienced a BMW dealership and service center that truly represent and gives the "ultimate driving machine service" that a customer could ever wish for until I walked into UNITED BMW of Gwinnett. Loved the service for maintenance I received from DeLorean, and most recently we traded an older model for a new one and Sterling Saunders gave us an incredible and very pleasant experience that helped us choose the right model for our needs and budget. All in al a great experience, I am a customer for life! More

Tony took great pains to listen to my issues. My X7 however still doesn’t operate as designed. I love driving it but the software system is driving me crazy. I set things up then they may or may not however still doesn’t operate as designed. I love driving it but the software system is driving me crazy. I set things up then they may or may not function. More

Very easy to deal with on lease of new BMW. Very professional, polite and responsive. Delivery of the vehicle was seemless. They prepared most of the documents prior to my arrival to expedite the pr professional, polite and responsive. Delivery of the vehicle was seemless. They prepared most of the documents prior to my arrival to expedite the process. Jim Tompkins, sales manager was great to work with. Mike in F&I and Brian on delivery we’re also great. I would recommend this dealership. More

These guys are the best! Took care of my baby and cleaned her for me as well! Annie Nation is the best service advisor one could ask for her for me as well! Annie Nation is the best service advisor one could ask for More

Excellent customer service and the representative very knowledgeable and understanding. Very professional and friendly. The representative went the extra mile. She went above and beyond. knowledgeable and understanding. Very professional and friendly. The representative went the extra mile. She went above and beyond. More

Amazing! From the Sales Staff to Management they were fantastic. 10 out of 10. Buying a new car should be a pleasant experience and this group of folks make it that way. fantastic. 10 out of 10. Buying a new car should be a pleasant experience and this group of folks make it that way. More

My experience when I got my car with them was smooth and I was able take my car as soon as possible......the Same day. I was able take my car as soon as possible......the Same day. More

My appointment was at 8, they took my vehicle in and kept me informed of the progress. The waiting area was clean and seating spaced out. Rosemary is great! me informed of the progress. The waiting area was clean and seating spaced out. Rosemary is great! More

Love Annie Nation for three BMW'S she has always been my favorite go to person honest forthcoming and I have had nothing but a wonderful experience with her. Ill miss you Annie thank you hope your superiors favorite go to person honest forthcoming and I have had nothing but a wonderful experience with her. Ill miss you Annie thank you hope your superiors know how good and wonderful you are. You deserve high praise. Thanks, pkrowland More