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BMW of Gwinnett Place

Duluth, GA

4.8
841 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 841 reviews

March 31, 2021

clean. All personell were friendly. appointment was kept promptly. nO DELAYS, NO SURPRISES. sERVICEWAS COMPLETED Quickly. Waitng area was clean and comfortable. Snacks were available. More

by wtr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Apr 01, 2021 -

BMW of Gwinnett Place responded

HI! Thanks so much for your excellent feedback about us at BMW of Gwinnett Place and for your five-star rating. We definitely do all we can to make our customers happy, and that includes snacks!

March 28, 2021

The entire experience with BMW Gwinnett Place was outstanding! Julieta Guevera, client advisor, did a super job presenting the X5 X line to us. In addition, working with Sales Manager Corey Chapman w More

by mmcgough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hinson- BMW Wizard, Julieta Guevara
Mar 29, 2021 -

BMW of Gwinnett Place responded

Hi, mmcgough! Thanks so much for your shoutouts and wonderfully detailed feedback about our Sales Team at BMW of Gwinnett Place. We always aim to treat our customers like family; it's how we remember how we wish to be treated. Now, kick back with your new BMW X5!

March 27, 2021

Rudy Perry always goes above and beyond the call of duty. Always exceptional with his service provided. He makes sure that you understand what the issue is with your vehicle. He is very detailed and upfront More

by Ennn2247
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Perry
Mar 29, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your kind words for Rudy at BMW of Gwinnett Place. We are always happy to provide you with our exceptional care. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team.

March 25, 2021

Annie always takes very good care of me when I bring my car in for a service. She is very friendly and keeps me informed about what is going on with my car More

by slance4455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie
Mar 26, 2021 -

BMW of Gwinnett Place responded

Hi, slance4455! Thanks so much for your kind words about our Service Department at BMW of Gwinnett Place. Information when you need it is always good. Thanks for your feedback and five star rating. Please let us know if there's anything else we can help you with.

March 25, 2021

Have been dealing with Greg Hall for many years for service for my BMW. Greg is reason I purchased my second BMW. A+ customer service More

by freddlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall and young lady in loaner department very professional, caring and efficient
Mar 26, 2021 -

BMW of Gwinnett Place responded

Hi, freddlaw! We're so glad our Sales Team keeps leaving a great impression on you! It means we're going above and beyond to make you happy! Of course, we plan to share your feedback about pricing with Management. Thanks for letting us know where we can do better. Enjoy your new BMW!

March 23, 2021

We bought our X5 here and we had a great experience from beginning to end! Our salesperson Cal was very professional and helped us find the perfect car for us! More

by Simone and Jon Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vlaun
Mar 24, 2021 -

BMW of Gwinnett Place responded

We are delighted to know that you had a good experience with our Sales Department, especially Cal. We value your business at BMW of Gwinnett Place, and we hope that you will continue to visit us! Enjoy your X5!

March 21, 2021

Great experience at this location.. my advisor Delorian is awesome, he's professional, polite and attentive to customer's needs. Thank you to everyone that I came in contact with.. More

by Markus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delorian Mates
Mar 22, 2021 -

BMW of Gwinnett Place responded

Thank you for the excellent review, Marcus! We will be sure to let Delorian know how happy you are with his outstanding service. If BMW of Gwinnett Place can do anything else for you, please be sure to let us know.

March 16, 2021

Toni (Sung Park​) is a great adviser. He’s very polite and professional. He knows what he does and always thinks about customers’ needs before they think about it. More

by Sean
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sung Park
Mar 18, 2021 -

BMW of Gwinnett Place responded

Sean, Thank you for taking the time to write a review and mentioning Toni! We are thrilled to hear you enjoyed working with him; we will be sure to pass along your kind comments. We hope to see you back at BMW of Gwinnett Place!

March 16, 2021

Excellent service! Greg is an outstanding representative of the dealership and excellent for us as car owners. Jim Madigan is excellent. Tolli Poff is great to work with too . More

by Donmuscolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Madigan, Tolli Poff, Bobby Smith
Mar 18, 2021 -

BMW of Gwinnett Place responded

Don, thank you for taking the time to share your excellent experience with Greg, Jim, and Tolli! We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at BMW of Gwinnett Place.

Mar 18, 2021 -

Donmuscolino responded

They are all excellent people! Tolli has been in my wallet for 20 yrs selling me cars😂

March 12, 2021

Greg is service was very polite and very informative. He keep me updated and was great at check in. He made it easy at pick up also. More

by Patrick.Ledford14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg hall 5 stars
Mar 13, 2021 -

BMW of Gwinnett Place responded

Thank you for visiting BMW of Gwinnett Place, Patrick. We will be sure to thank Greg for providing you with excellent service. We look forward to working with you again.

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