BMW of Gwinnett Place
Duluth, GA
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I purchased my 2017 BMW 440I back in Feb 2021. It had new tires on it when I bought it. Less than 5 months later one of the tires has developed a knot/bubble on it. The car has been driven less than 3000 mil tires on it when I bought it. Less than 5 months later one of the tires has developed a knot/bubble on it. The car has been driven less than 3000 miles. They refused to honor the warranty that should have been on this tire. A warranty that I have no proof of because I'm not the one that installed the tires. We were told I must have hit a pot hole and caused it. I live and work in a rural area less than 3 miles from my work. There are NO pot holes. And what are the chances that I hit a pothole that hard with ONLY my back tire? Regardless something in the tire failed and should be warrantied. They finally offered to install a new tire for $190 (the cost of the tire). I refused. I won't be giving any more of my money to a dealership that doesn't stand behind their vehicles and the parts they install on them. My vehicle will only go back to Global BMW who has always serviced my BMWs in the past. They always stand behind their products. And give great customer service. So save your gas and go to GLOBAL BMW instead. More
Awesome costumer service Thank you for helping me so Awesome costumer service Thank you for helping me so kindly from start to finish. I'll tell my friends and family to go here first if they're really Awesome costumer service Thank you for helping me so kindly from start to finish. I'll tell my friends and family to go here first if they're really thinking of buying a car. More
I had an apt for service. Before my appointment I received an e mail about my current car they it was wanted by the used car department. While waiting in the service area Adrain and Stephanie came o received an e mail about my current car they it was wanted by the used car department. While waiting in the service area Adrain and Stephanie came over to look at my 530I. Adrian came back with an attractive offer. My wife and I decided to meet with Adrian on Friday to see if we could work out a deal. I will say after meeting with Adrian and a test drive we were able to come to a satisfactory deal. More
Sterling Saunders was very professional, he answered all questions I had for him. Mr Saunders made my first BMW purchase a very comfortable one! Alex Enakhifo in finance was excellent! Thanks J. Alle questions I had for him. Mr Saunders made my first BMW purchase a very comfortable one! Alex Enakhifo in finance was excellent! Thanks J. Allen More
Immediately responded to my initial inquiry. Follow up, appointment and sales presentation was beyond. One of my best experiences in purchasing a vehicle ever. I sold cars and eventually was a general mana appointment and sales presentation was beyond. One of my best experiences in purchasing a vehicle ever. I sold cars and eventually was a general manager of a new car franchise back in the 80’s. Great job of making a car purchase not like going to the dentist. More
I want to start off by saying thank you to Mr. Martin Edentanlen and BMW @ Gwinnett place. I wanted to trade in my 2020 Dodge Charger due to me not liking the feel of American cars. I told Mr. Martin wha Edentanlen and BMW @ Gwinnett place. I wanted to trade in my 2020 Dodge Charger due to me not liking the feel of American cars. I told Mr. Martin what dollar value Nimicht Chevrolet offered me and he said we are going to get close as possible to the number as we can. He gave me the keys to the car that I was inquiring about and he said that you will be leaving in this car. Took it on a test drive and instantly fell in love with the 540i M sport. I’ve owned many of cars from all differ auto markers but the 540i M sport has a combination of sport, luxury, comfort, and amenities. I came back after the test drive and he gave me the trade in offer for my 2020 widebody scat pack and I was pleased with the fair trade value and we began to work numbers. It was one of the easiest dealership processes. No unreasonable amount of pressure, he kept in constant communication, and catered to every concern that I had with the vehicle I was purchasing. Foreign car market has a different level of treatment and respect compared to the American market. You would understand if you’ve ever owned a foreign vehicle. If I could rate this 6 stars I would More