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BMW of Gwinnett Place

Duluth, GA

4.8
842 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 842 reviews

August 12, 2021

In July 2021 I was driving through Atlanta on a cross-country trip and a message appeared that said my battery was not charging. Fortunately this dealership was right there, so I pulled in to the More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Service
Aug 12, 2021 -

BMW of Gwinnett Place responded

Hi, Brad! BMW of Gwinnett Place thanks you for the positive star rating and feedback. The team is glad your quick issue was resolved quick and efficiently. We look forward to future visits.

August 09, 2021

Joe Pico was my salesman. He did a fantastic job in locating just the vehicle I was looking for even with very, very low inventory industry and brand wide. He was a pleasure to work with, he took very More

by dorothy.kohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Aug 10, 2021 -

BMW of Gwinnett Place responded

Hi Dorothy, Thank you for telling us about your pleasurable experience. We are happy that our team helped you to get exactly what you wanted. Enjoy your purchase and thank you for choosing BMW of Gwinnett Place. Know that we are always here should you need us.

August 09, 2021

water under the bridge. Honestly, I had experienced water under the bridge. Honestly, I had experienced worst service yesterday, but BMW of Gwinnett service center followed me up today, and they tried More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kleps
Aug 10, 2021 -

BMW of Gwinnett Place responded

Jake, I would like to learn more about any communication or services that did not meet your expectations. We pride ourselves on the high-quality standards we maintain here at BMW of Gwinnett Place and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at cchapman@penskeautomotive.com? Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

August 07, 2021

My Client Advisor sold me a BMW X3 and he was awesome! He diligently sought the perfect vehicle to satisfy my requirements. He ensured that the vehicle was cleaned before delivering it to me. I even received More

by nmcoleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Aug 07, 2021 -

BMW of Gwinnett Place responded

Congratulations on your brand new BMW X3 and happy birthday. Thank you for your choice of BMW of Gwinnett Place.

August 06, 2021

Rosemary gave fantastic customer service for to me at BMWofGwinnet. More

by Linwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary & Alex, Bobby Smith
Aug 06, 2021 -

BMW of Gwinnett Place responded

Thank you for the amazing review! We are appreciative of your kind words and we welcome you back to BMW of Gwinnett Place at any time.

August 03, 2021

Great costumer service and friendly staff. This was my second BMW purchase from Gwinnett will recommend to family and friends. Thanks again for finding my beautiful 740i i am on ☁️ 9. More

by JFant29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Berwise
Aug 04, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for telling us about your recent experience. It is wonderful to know that our team provided you great customer service whilst being friendly. Enjoy your BMW 740i and we appreciate your return business as well as your recommendation. Thank you for choosing BMW of Gwinnett Place and we look forward to working with you in the future.

August 02, 2021

Courteous salesman who is very knowledgeable about the car’s systems and most helpful in finance availability.. More

by jimmie.adams36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Freyre
Aug 03, 2021 -

BMW of Gwinnett Place responded

Thank you for this great review, Jimmie! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at BMW of Gwinnett Place.

August 01, 2021

I have been with the dealership for over 30 years. They have gotten better with time. The people are always welcoming, knowledgeable, and ready to help you with a new purchase, service, or advise. More

by rtc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Nation, service adviser
Aug 03, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for your exceptional review. We are thrilled you have continually experienced customer driven, professional experiences with our team here at BMW of Gwinnett Place. We appreciate your loyalty and kind words and are looking forward to your next visit.

July 29, 2021

Worst car buying experience ever. They don't care after day sold a car. They ignore my phone, text and email. Later I found out they were all lying so I have to go and talk to general manager to solve prob More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rohan Johnson John D Furlow III, Tony Lee
Aug 03, 2021 -

BMW of Gwinnett Place responded

Jay, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your purchase. Please send me an email at cchapman@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

July 27, 2021

Joshua Munir was my Salesperson and he is BEST. I had a bad experience with Nally BMW and came to BMW of Gwinnett Place and they were wonderful. My the numbers work, got the car I wanted. Please go see Jo More

by DENISE
Recommend Dealer
Yes
Employees Worked With
Sonny Baik, Joshua Munir
Jul 27, 2021 -

DENISE responded

I just want to say Thank You. I had a horrible experience at Nally BMW in Decatur came to Gwinnett BMW and they went above and beyond what I expected.

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