BMW of Gwinnett Place
Duluth, GA
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In July 2021 I was driving through Atlanta on a cross-country trip and a message appeared that said my battery was not charging. Fortunately this dealership was right there, so I pulled in to the cross-country trip and a message appeared that said my battery was not charging. Fortunately this dealership was right there, so I pulled in to the service department at about noon. I worked with Tony. Not only was he able to get me into the schedule, but I was driving away after only 3 hours. Tony was wonderful to work with and he made what could have been a very stressful day into a positive one. Thank you to Tony and the service techs!! More
Joe Pico was my salesman. He did a fantastic job in locating just the vehicle I was looking for even with very, very low inventory industry and brand wide. He was a pleasure to work with, he took very locating just the vehicle I was looking for even with very, very low inventory industry and brand wide. He was a pleasure to work with, he took very good care of me. More
water under the bridge. Honestly, I had experienced water under the bridge. Honestly, I had experienced worst service yesterday, but BMW of Gwinnett service center followed me up today, and they tried water under the bridge. Honestly, I had experienced worst service yesterday, but BMW of Gwinnett service center followed me up today, and they tried to make up from the bottom. Dominic was my salesperson ,and he acted FANTASTIC job ever. He listened and communicated with customer as possible as he can. Also, Thomaz Kleps was best to honor customer and explain the situation. Even started off on the wrong foot, they know how to recover. Thank you so much. Jake More
My Client Advisor sold me a BMW X3 and he was awesome! He diligently sought the perfect vehicle to satisfy my requirements. He ensured that the vehicle was cleaned before delivering it to me. I even received diligently sought the perfect vehicle to satisfy my requirements. He ensured that the vehicle was cleaned before delivering it to me. I even received a surprise birthday gift! I would highly recommend BMW of Gwinnett Place to anyone who needs a BMW. More
Great costumer service and friendly staff. This was my second BMW purchase from Gwinnett will recommend to family and friends. Thanks again for finding my beautiful 740i i am on ☁️ 9. second BMW purchase from Gwinnett will recommend to family and friends. Thanks again for finding my beautiful 740i i am on ☁️ 9. More
I have been with the dealership for over 30 years. They have gotten better with time. The people are always welcoming, knowledgeable, and ready to help you with a new purchase, service, or advise. have gotten better with time. The people are always welcoming, knowledgeable, and ready to help you with a new purchase, service, or advise. More
Worst car buying experience ever. They don't care after day sold a car. They ignore my phone, text and email. Later I found out they were all lying so I have to go and talk to general manager to solve prob day sold a car. They ignore my phone, text and email. Later I found out they were all lying so I have to go and talk to general manager to solve problem. I feel sorry for the manager who work with such people.I can't believe this is dealer ship of BMW. More
Joshua Munir was my Salesperson and he is BEST. I had a bad experience with Nally BMW and came to BMW of Gwinnett Place and they were wonderful. My the numbers work, got the car I wanted. Please go see Jo bad experience with Nally BMW and came to BMW of Gwinnett Place and they were wonderful. My the numbers work, got the car I wanted. Please go see Joshua if you are in need of a car, he will make it work! More