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BMW of Gwinnett Place

Duluth, GA

4.8
842 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 842 reviews

December 02, 2021

This was my second time purchasing a vehicle from BMW of Gwinnett Place and it was a great experience, from beginning to end! I worked with Emmitt who was incredibly knowledgeable about the cars, super resp More

by ZM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Dec 02, 2021 -

BMW of Gwinnett Place responded

Thanks so much for leaving BMW of Gwinnett Place a positive rating and review! Our Sales Team had a great time working with you and are so glad you came back for another vehicle! Have a great day and stay safe!

November 30, 2021

Tony Park was great as my service advisor. He went above and beyond to help and was extremely courteous. More

by Sorpia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park
Dec 01, 2021 -

BMW of Gwinnett Place responded

We are glad to know our Service Team went above and beyond to assist you, Sorpia! Please come back and see us at BMW of Gwinnett Place for any future service needs.

November 27, 2021

Annie Nation is such a good representative of BMW. She always make me and my husband feel like she has our best interest in mind without being pushy to up sale. She is courteous and friendly. More

by globalparadise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nation, Kola Talabi
Nov 29, 2021 -

BMW of Gwinnett Place responded

BMW of Gwinnett Place appreciates the 5-stars and kind words. The team is glad your experience was a good one. We look forward to future visits. Safe travels.

November 26, 2021

Always great service. My service advisor Jennifer is always helpful, up front and honest with my vehicle. More

by cphil3659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Costa
Nov 29, 2021 -

BMW of Gwinnett Place responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Jennifer. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

November 24, 2021

Evan Hornaday did a great job listening to what I needed and helping me find it. The process dealing with financing was also an excellent experience. More

by Michael R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Nov 24, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 26, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 27, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 28, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

November 22, 2021

My wife and I worked with Emmitt Green, and let me tell you he was very patient and more accommodating than I ever experienced at any other dealer. He not only spent most of his day exploring our options, More

by justin.jones3891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Nov 22, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your wonderful review of us here at BMW of Gwinnett Place. We are so pleased to read that our Sales Team went above and beyond for you. Justin, we truly appreciate your kind words and business here.

November 12, 2021

I very rarely provide reviews, but if I am able to save someone from the stress and aggravation this is necessary! Long story short, my credit was pulled for a 4 series coupe, I provided a deposit, and giv More

by wjenkins1212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Munir, Joshua Munir
Nov 13, 2021 -

BMW of Gwinnett Place responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the 4 Series Coupe you were interested in, the deposit you provided, and the sales experience you received. Would you mind emailing your preferred contact information to me at cchapman@penskeautomotive.com? I look forward to speaking with you. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

November 10, 2021

Mrs. Sheryl and Mr. Baye Lo provided us with amazing customer service. Mr. Baye presented us with different buying and financing options to help us decide one that fit our needs. He was very knowledgeab More

by Sirmantha C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baye Lo, Sheryl Mazzeo
Nov 11, 2021 -

BMW of Gwinnett Place responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

November 09, 2021

Excellent customer service from my salesman and the financial department. Would definitely recommend to everyone! More

by W_faith22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Furlow, Ivan Terzyan
Nov 11, 2021 -

BMW of Gwinnett Place responded

We are so very pleased to learn that your experience went well and our Sales Team provided you with excellent customer service. We appreciate you and thank you for doing business with BMW of Gwinnett Place.

November 04, 2021

My experience was great. The service was good, my demands were met and my sales agent always deliver. More

by Susanbrash36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Edetanlen
Nov 05, 2021 -

BMW of Gwinnett Place responded

Hi Susan, Thank you for your positive review. We are thrilled you had a great, helpful and professional experience with our team. Thank you for choosing BMW of Gwinnett Place and we are looking forward to your next visit.

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