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BMW of Gwinnett Place

Duluth, GA

4.8
872 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 872 reviews

September 26, 2022

Sales person was exceptionally knowledgeable and professional. He was the deal maker. Very courteous as well. I would like to comment on his professionalism. Thank you. More

by Jaydoug56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lee
Sep 27, 2022 -

BMW of Gwinnett Place responded

We here at BMW of Gwinnett Place appreciate you taking the time to leave us your perfect five-star review. Nothing makes us happier than reading how much you enjoyed a courteous, professional, and knowledgeable experience working with our exceptional Sales Team. Congratulations on your new vehicle. Let us know if there is anything else we can help you with.

Sep 27, 2022 -

Jaydoug56 responded

Thank you, Sincerely.

September 19, 2022

Great customer service from beginning to end. My salesman as well the finance team perfecr. More

by Teffanypierce24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennaro Russo
Sep 20, 2022 -

BMW of Gwinnett Place responded

Hello Teffany, congratulations on your purchase. We're so glad that we had the opportunity to work with you, and that our Sales and Finance Team could make this a great experience from beginning to end. We hope you enjoy your vehicle, and we look forward to assisting you in the future at BMW of Gwinnett Place.

September 08, 2022

Transparent, courteous, fast and straight forward car deal. What more could you ask for when working with an auto dealership. I truly had a great experience working with Tony Malouf and appreciated his n More

by Wendy Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Malouf, John Furlow III
Sep 08, 2022 -

BMW of Gwinnett Place responded

Thanks for the great feedback, Wendy! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great sales experience with BMW of Gwinnett Place. Please feel free to reach out to us if you have any further questions or concerns.

September 08, 2022

Salesman Emmitt Green not only sold me a car he sold my wife her new car as well. Very good salesman. Ask for him. More

by Block550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Emmitt Green
Sep 08, 2022 -

BMW of Gwinnett Place responded

Thank you for taking the time to share your excellent experience and recommendations. Our Sales Team is dedicated to providing the right fit for our customers. Congratulations on your new vehicles. Come back and visit us at BMW of Gwinnett Place for any future needs.

August 30, 2022

Great folks to work with, very personable and high attention to detail. Glad I found them. More

by Chris Clay
Recommend Dealer
Yes
Employees Worked With
Cal
Sep 01, 2022 -

BMW of Gwinnett Place responded

Hello Chris. We appreciate the five-star review regarding your visit to BMW of Gwinnett Place. Thank you for taking the time to provide kind-hearted feedback. Our team strives to deliver top-notch customer care to everyone we serve. Thank you for choosing BMW of Gwinnett Place and please let us know if you have any questions, should any arise.

August 27, 2022

My sales rep, Baye Lo was very professional throughout the entire process, no-pressure process and very quick to respond to questions and requests. After I had left finance department and seeing my new 53 More

by Mark Mahre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baye Lo and Tolli Poff (Sales Mgr)
Aug 30, 2022 -

BMW of Gwinnett Place responded

Mark, thank you for taking the time to recognize our Sales Teams efforts. We strive to provide you with high-quality customer service and we are delighted to see that you experienced just that. We appreciate your business and hope you enjoy your new BMW 530i. Please let us know if we can be of further assistance.

August 19, 2022

If you want to get a great deal on a BMW, see Darrell at BMW of Gwinnett Place. He is the MAN!! Kept us informed on all steps of the purchase and order of our vehicle. It was a late birthday present for More

by mjthomas5433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, Sheryl Mazzeo
Aug 23, 2022 -

BMW of Gwinnett Place responded

Thank you for choosing BMW of Gwinnett Place for the purchase of your vehicle. Happy birthday to your wife and thank you for allowing our Sales Team to be a part of the special day. Thank you for your service.

Aug 23, 2022 -

BMW of Gwinnett Place responded

Thank you for choosing BMW of Gwinnett Place for the purchase of your vehicle. Happy birthday to your wife and thank you for allowing our Sales Team to be a part of the special day. Thank you for your service.

Aug 23, 2022 -

BMW of Gwinnett Place responded

Thank you for choosing BMW of Gwinnett Place for the purchase of your vehicle. Happy birthday to your wife and thank you for allowing our Sales Team to be a part of the special day. Thank you for your service.

Aug 23, 2022 -

BMW of Gwinnett Place responded

Thank you for choosing BMW of Gwinnett Place for the purchase of your vehicle. Happy birthday to your wife and thank you for allowing our Sales Team to be a part of the special day. Thank you for your service.

August 19, 2022

The used car purchase went very quickly, actually. Their price was fair, the car was brought for a test drive immediately, & the car was advertised in an accurate manner. The only thing we were disapp More

by jiiams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other finance gentleman & Alex , Joshua Munir
Aug 23, 2022 -

BMW of Gwinnett Place responded

Jiiams, in order to deliver the best experience possible, we try to set high expectations for ourselves and our Sales Department. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at BMW of Gwinnett Place.

August 17, 2022

Very responsive to my inquiry about a 2008 Cadillac they have advertised. But they did not want to actually sell me the car. They posted the car for $10,499 I offered them $10,500 cash. They said no to my o More

by yohancenaeem
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Frink, Corey Chapman
Aug 19, 2022 -

BMW of Gwinnett Place responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the sales experience. Please send me an email with your preferred contact information to discuss this further. Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

August 16, 2022

This is a great place and wonderful people with one of the best service I’ve ever experienced. Thanks in special to Sukus Walker. The best service for I believe one of the best brands in the world. More

by sebastien.vanhee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sukus Walker
Aug 17, 2022 -

BMW of Gwinnett Place responded

Hello Sebastien, thank you for this very kind review. BMW of Gwinnett Place appreciates you and your business.

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