BMW of Gwinnett Place

I had been servicing with United BMW in Roswell for the past 10 years...they became dismissive of my concerns, left my car a mess, broke a part and refused to cover it, and lied about completing a service. past 10 years...they became dismissive of my concerns, left my car a mess, broke a part and refused to cover it, and lied about completing a service. I also was told I had to have a hold of $150 to get a loaner which apparently is a new protocol. I decided to try out BMW of Gwinnett and could not be more pleased. Annie has been AMAZING!!! She was very informative, ordered parts that were needed, provided a loaner with no card hold. I was amazed that the guy at the loaner desk remembered me by name when I came to pickup my car. Everyone was so friendly, helpful and their new facilities are beautifully done. Thank you Annie! More

Everyone was professional, especially Mr. Darrell. He was very helpful and went beyond what I expected from a salesman. He explained what I needed to know about the car made sure I understo Darrell. He was very helpful and went beyond what I expected from a salesman. He explained what I needed to know about the car made sure I understood. More

Great Service ! !! Highly recommend if your in Atlanta metro area. I have tried other BMW dealerships and Gwinnett is the Best.My service provider was Greg H. and he !! Highly recommend if your in Atlanta metro area. I have tried other BMW dealerships and Gwinnett is the Best.My service provider was Greg H. and he was an excellent advisor. More

Baye was great to work with on my deal. He was very knowledgeable, attentive and diligent. I would recommend this dealership. He was very knowledgeable, attentive and diligent. I would recommend this dealership. More

Awesome service. Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and c Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and completed correctly. Shout to the technician that worked on my vehicle as well. I like to wait a while before doing a review. Three months later my car is still running smoothly with no issues. Excellent job. I would definitely recommend Gwinnett BMW. More

Rudy Perry is the best service advisor. Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! More

The staff are always courteous, professional and polite. I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always communicates effectively to me what’s happening. More

We live in Savannah and found a used car at Gwinnett we loved. Didn’t want to drive 4.5 hours to test drive and then sit at a dealer for hours negotiating. We already knew the car, so after contacting a sa loved. Didn’t want to drive 4.5 hours to test drive and then sit at a dealer for hours negotiating. We already knew the car, so after contacting a salesperson, Jimi, he sent us a new video (inside & out) with car running, new photos with honest feedback. There were a couple small paint touch ups he didn’t hide. We decided to buy it. Credit ran, and price negotiated via phone and downpayment paid remotely. We drove to dealer Monday, drove and reinspected the car, and were off the lot in a jiff!. Best car buying experience ever. Would definitely buy from them again! Thanks Jimi! More

Hats off to Annie Nation who always provide top tier service. I tried to use a BMW dealership nearer to me and it was a disaster! Thank you, Ms. Nation, for turning around the situation. I’m now loyal t service. I tried to use a BMW dealership nearer to me and it was a disaster! Thank you, Ms. Nation, for turning around the situation. I’m now loyal to BMW of Gwinnett Place. More

This was my first time working with this advisor and Tony did a great job. One with fixing the issue with my Apple CarPlay. He fixed the issue hands on in my car the day of service and BMW Assist over the ph did a great job. One with fixing the issue with my Apple CarPlay. He fixed the issue hands on in my car the day of service and BMW Assist over the phone could not figure out the simple problem. Two, he also got my car in and out of service within a week.in which previous visits did not. My wife and were very close to taking our business elsewhere but I think the experience with Tony changed our decision. More