Back

BMW of Greenwich

Greenwich, CT

4.4
185 Reviews

355 W Putnam Ave

Greenwich, CT

06830

Directions

By Type

Showing 185 reviews

April 29, 2025

Excellent facility. Staff is friendly and very attentive. Service on my vehicle was conducted in a timely and efficient manner. Highly recommend. More

by Bryantlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge P.
Apr 29, 2025 -

BMW of Greenwich responded

Thank you for recommending us. We're glad to hear our team at BMW of Greenwich provided excellent service for your vehicle. Wishing you safe travels ahead.

April 27, 2025

Excellent customer service when an unexpected event damaged my car. They got me in quickly for repair, kept me informed, and provided a loaner. It made the situation less stressful. More

by cris328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Kurt Hinrichs
Apr 27, 2025 -

BMW of Greenwich responded

Thank you for sharing your experience with BMW of Greenwich. We're glad we could assist in making the situation smoother for you.

April 20, 2025

Always an easy in and out. The lounge area is always a comfortable wait with refreshments. More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riccardelli
Apr 21, 2025 -

BMW of Greenwich responded

Thank you for sharing your experience at BMW of Greenwich and glad to know our lounge area made your visit enjoyable. Wishing you the best.

October 01, 2024

over many years have owned and purchased from this dealer about seven different vehicles. love the brand. But, their success in sales has created a nightmare in service. Their Port Chester service facility i More

by volker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Hinrich
Oct 02, 2024 -

BMW of Greenwich responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Department, regarding the level of customer care that you encountered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Joe Czarnecki BMW of Greenwich General Manager jczarnecki@penskeautomotive.com

More
March 22, 2024

If you want a rude sales person, pleas deal with Patrick McHugh. Would never buy a car from this dealership strictly due to him. More

by TruthRevealed
Recommend Dealer
No
Employees Worked With
patrick mchugh
Apr 13, 2024 -

BMW of Greenwich responded

Hello, Your feedback is important to us here at BMW of Greenwich and I would appreciate the opportunity to speak with you to address your experience with our Sales Team and the level of customer service you received. Please email me with your preferred contact information. Thank you, Joe Czarnecki BMW of Greenwich General Manager jczarnecki@penskeautomotive.com

More
June 30, 2023

Anthony in service was great, kept me up to date and informed. Highly recommended BMW of Greenwich. More

by michele
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Fischetti
Jun 30, 2023 -

BMW of Greenwich responded

Hello Michele, thank you for your glowing response. Our Service Team always strives to provide great and informative assistance to our valued customers. Thank you so much for your recommendation, our team here at BMW of Greenwich appreciates it.

April 21, 2022

Bought a car on a whim. Spoke with Ross and Nick Slater. Could not be happier. Car is a Pre owned, but you would have no idea. Straight forward, honest and keep all promises More

by scottl7242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross, Nick
Apr 23, 2022 -

BMW of Greenwich responded

Hi Scott, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at BMW of Greenwich.

January 25, 2022

The dealer reached back to stating the car was still for sale. Called the dealer and spoke to an amazing sales personnel named Ross. The experience was exceptional and will do future business with Ross and More

by ruamit03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Polishchuk
Jan 25, 2022 -

BMW of Greenwich responded

Your kind feedback is greatly appreciated and we are delighted to learn our Sales Team provided you with an exceptional experience. Congratulations on your new purchase and thank you for doing business with BMW of Greenwich.

August 16, 2021

Tia was the BEST! She was personable and professional. The entire process was a pleasure at every step. Bravo to Tia and the entire dealership. We’ll definitely be returning. More

by mjcmore23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stamatia Chaios
Aug 16, 2021 -

BMW of Greenwich responded

Thank you for the kind words about Tia! We look forward to your next visit here at BMW of Greenwich and hope you enjoy your new ride!

June 04, 2021

David was the best !!! He was super helpful in helping me make the right decision and i love that i didn’t feel rushed! -Vesy More

by vesy cabrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quaglio
Jun 04, 2021 -

BMW of Greenwich responded

Hi Vesy, Thank you for your positive feedback. We are thrilled that David was helpful and created a pressure free environment while assisting you. Enjoy your purchase and at BMW of Greenwich we look forward to working with you again.

2
...