BMW of Fremont - Service Center
Fremont, CA
422 Reviews of BMW of Fremont - Service Center
Had to bring my 2019 BMW 440i convertible in for a rear window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my car throughout the repair process which took six days to resolve because of a parts availability issue. One his technician worked on the window, the technician found an additional issue that needed to be addressed. Once addressed, the rear window now works perfectly and the convertible top now operates again. They also washed my car before delivering it back to me for pick up. Overall, I am very happy with the service and updates the dealership provided me during the repair process. More
Had oil change and AC fix. The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long, but it was informed correctly at the beginning it was as expected. More
Great service, I take my vehicle there all the time. If they are unable to complete the service in time the always give me a loaner car. The people who work there are always nice & courtious . Awesome d If they are unable to complete the service in time the always give me a loaner car. The people who work there are always nice & courtious . Awesome dealer ship. 5⭐️. More
My BMW model year is 2015 but I took it in for a recall repair for free. I also got a free car wash. Thank you, BMW of Fremont. repair for free. I also got a free car wash. Thank you, BMW of Fremont. More