BMW of Fremont - Service Center

BMW Fremont is where I ordered my M3 a few years ago. Their staff are always very helpful with my vehicle maintenance needs. Recently, Service Advisor Alvin helped me by keeping me apprised with updates Their staff are always very helpful with my vehicle maintenance needs. Recently, Service Advisor Alvin helped me by keeping me apprised with updates and information with open communication by being responsive and proactive. He is awesome with email response time very professional. More

The dealership is very good; however, this last service/maintenance visit, the seat calibration was not performed and the light is still on. service/maintenance visit, the seat calibration was not performed and the light is still on. More

I don't come often which is good. If you are coming often that means your car isn't being serviced properly. Not a problem here Matt is the host with the most. If I have an issue an If you are coming often that means your car isn't being serviced properly. Not a problem here Matt is the host with the most. If I have an issue an issue I'm usually taking my car in without an appt. which the staff (Matt) are happy to oblige. Maybe because I am a good customer and don't complain. Now, however when my car does have to be kept, it would be nice if the service has a car available for me to use as occasionally I have to get to work or meeting on the peninsula. Uber does not always help. Other than that I appreciate my local BMMW dealership. Lisa More

Brought my car for service multiple times and each time I was very disappointed. The service staff was not welcoming. Never coming back to this dealership again. I would rather drive an extra 20 miles for a was very disappointed. The service staff was not welcoming. Never coming back to this dealership again. I would rather drive an extra 20 miles for a better service. Thanks. More

They got my battery and rims handled and got it back in a jiffy, really!! jiffy, really!! More

your staff including service and financing are not honest. they are trying to avoid their responsibility by misleading and confusing. honest. they are trying to avoid their responsibility by misleading and confusing. More

BMW Fremont delivers the BEST service and customer experience. I've been taking my X5 here for the last 9 years. Charles always treats me with the utmost respect, provides me with discounts to help wi experience. I've been taking my X5 here for the last 9 years. Charles always treats me with the utmost respect, provides me with discounts to help with the cost, and makes sure that I get a loaner car. He takes his time to explain to me what is going on with my car. I truly appreciate his help every time! He is exceptional!!! More

Charles found the Module for the NVLD leak was under warranty. No charge which was great. Car definitely runs better. warranty. No charge which was great. Car definitely runs better. More

Fremont BMW was able to get my car in for service quickly and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and waited and felt like just another number. The service department, and Charles, treated me with respect and did not treat me as though I knew nothing about my vehicle. The level of service I receive AFTER I buy a vehicle will definitely influence who I want to buy a vehicle from in the future. Fremont BMW is now the front runner! More

It is always give you a peace of mind that they take care of your vehicle of your vehicle More