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BMW of Fremont - Service Center

Fremont, CA

4.5
422 Reviews

422 Reviews of BMW of Fremont - Service Center

Sort by
April 04, 2023

Friendly personell, always able to get a great price. Service is great but overpriced. Service scheduler needs to check with shop to review availability before making appointments. More

by awarrenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Apr 07, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

Always been a positive experience coming to visit, regardless, if it was a service or taking care of an issue. More

by Butterflyhq
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 07, 2023 -

BMW of Fremont responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Fremont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 02, 2023

Service advisor Nick Lai got me taken care. He is professional and understanding. Highly recommended him. Thanks again! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lai
Report | Print
Apr 06, 2023 -

BMW of Fremont responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

March 30, 2023

Charles helped me with getting new xenon lights for my bmw z4 - we hit a snag in the parts shop only having one, but when I left he called me to come back because a local shop had 2 that they could delive More

by dorkkster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Apr 04, 2023 -

BMW of Fremont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2023

BMW used to offer BMW loaner car when you bring in for service, but not anymore. Hope they can resume this service soon.Mercedes, Audi and Porsche have no problem providing loaner, not sure why only BMW More

by Mike
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 30, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2023

Matthew and the Fremont BMW team are outstanding! !! They really take the time to understand your needs and make sure your car is well cared for. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 30, 2023 -

BMW of Fremont responded

Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 23, 2023

Matt is an excellent service rep. He was thorough, smart, and very respectful of my time. BMW seamlessly handles the Uber ride home for their customers - love that! Between the servi More

by KKS
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
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Mar 27, 2023 -

BMW of Fremont responded

Hello, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

March 23, 2023

I scheduled an appointment at 8:20, on 3-22-23, your company saw me right away. Your rep explained everything in detail. Even made some suggestions for additional services that were needed. I declin More

by WILLIE FRANKLIN
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 29, 2023 -

BMW of Fremont responded

Hi Willie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

March 21, 2023

The service we received from Nick was stellar! Highly recommend Fremont BMW service! They do the job right. More

by bern
Recommend Dealer
Yes
Employees Worked With
Nick Lal
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Mar 24, 2023 -

BMW of Fremont responded

Hi Bern, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

March 20, 2023

My service advisor Nick Lal has always been awesome. He delivers an excellent service. Highly recommend him. More

by Vineeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick lal
Report | Print
Mar 23, 2023 -

BMW of Fremont responded

Hi Vineeta, thanks so much for the warm recommendation of the team here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

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