Back

BMW of Fremont - Service Center

Fremont, CA

4.5
422 Reviews

422 Reviews of BMW of Fremont - Service Center

Sort by
April 18, 2023

Amazing service ! !! Super fast team and really nice staff ! The location is super clean and new More

by Crystallouey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Apr 27, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2023

They expedited my alignment service while I waited after having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! More

by Yourgreenthumb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 27, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

It was good service. Fixed the problem with the thermostat, and also did some inspection. Thanks! More

by apr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal, Rhandy Juan
Apr 20, 2023 -

BMW of Fremont responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

Dan was fantastic support. Very professional. Vehicle had few nagging issues but all were addressed quickly. I was even provided a loaner vehicle without my request. Communicat More

by rpanda_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Apr 28, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 13, 2023

I got the best price in the area when I bought my X5 at Fremont BMW. Staff here are professional and friendly. The car wash after the service is a plus. It is a very clean and through car wash. More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the names. They are all friendly.
Apr 26, 2023 -

BMW of Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2023

Took very good care of my concerns. Answered all of my questions. Completed the service on time. More

by Lejaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 26, 2023 -

BMW of Fremont responded

Hi Lejaren, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2023

Matthew is such a nice guy! He’s very helpful and knowledgeable. I definitely give him 10/10 and will continue to let him be my advisor in the future More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 26, 2023 -

BMW of Fremont responded

Hi Vincent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

When i make appointment on line for my service, it gave me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for More

by BMWX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan and I don't remember another person name
Apr 08, 2023 -

BMW of Fremont responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.

April 05, 2023

Though the first service guy though the phone is not very nice, but the service director Dana and Charles are very nice people, and they did a very good job! More

by bingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana and Charles
Apr 09, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (510) 224-4820 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 04, 2023

My service advisor Matt is wonderful. I had a service call for my BMW i4 and he make everything easy for me. He was very polite and responsive. He also offered me a loaner car for free. L More

by yueningguo
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Apr 07, 2023 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

...
14
...