BMW of Fremont - Service Center
Fremont, CA
422 Reviews of BMW of Fremont - Service Center
They expedited my alignment service while I waited after having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! More
Dan was fantastic support. Very professional. Vehicle had few nagging issues but all were addressed quickly. I was even provided a loaner vehicle without my request. Communicat Very professional. Vehicle had few nagging issues but all were addressed quickly. I was even provided a loaner vehicle without my request. Communication was great. I was kept updated regularly. I truly appreciate the service I received. More
I got the best price in the area when I bought my X5 at Fremont BMW. Staff here are professional and friendly. The car wash after the service is a plus. It is a very clean and through car wash. Fremont BMW. Staff here are professional and friendly. The car wash after the service is a plus. It is a very clean and through car wash. More
Matthew is such a nice guy! He’s very helpful and knowledgeable. I definitely give him 10/10 and will continue to let him be my advisor in the future He’s very helpful and knowledgeable. I definitely give him 10/10 and will continue to let him be my advisor in the future More
When i make appointment on line for my service, it gave me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for my 7:20am appointment. I was served 15mins later. At that time, i forgot i had discount coupons, i did not present it and the person did not offer me as well. When i go back to pick up the car, another person helped me and I showed him the discount coupons and he started say I should have mentioned it in the morning now they have to reprint the paperwork. Whoa! That's how they treat the loyal customer. More
Though the first service guy though the phone is not very nice, but the service director Dana and Charles are very nice people, and they did a very good job! nice, but the service director Dana and Charles are very nice people, and they did a very good job! More
My service advisor Matt is wonderful. I had a service call for my BMW i4 and he make everything easy for me. He was very polite and responsive. He also offered me a loaner car for free. L I had a service call for my BMW i4 and he make everything easy for me. He was very polite and responsive. He also offered me a loaner car for free. Love their service. More