BMW of Fremont - Service Center

Once again I had an amazing stress free experience with my service advisor. Nick Lal is the man. I had my car dropped off after hours and got the work done very promptly. They figured out the issue and had my service advisor. Nick Lal is the man. I had my car dropped off after hours and got the work done very promptly. They figured out the issue and had it fixed in no time. When I went to pick up my car it was also washed for me. The little things like that on top of the great work done on the car mean everything. I highly recommend BMW of Fremont and if you get lucky to have Nick as your go to guy. More

not professional I drop my car this day 2 1/2 month when they fix it then my car go back again for three days and they fix it in my car. The hood was bent. They don’t know I’m getting a bad service from the they fix it then my car go back again for three days and they fix it in my car. The hood was bent. They don’t know I’m getting a bad service from there please guys watch the car before you pick up. More

Service providers are friendly and very helpful. I am very happy what they are done with my BMW X5 car. I got an Uber ride to get to my office but I have to pay when I picked up my car. I am very happy what they are done with my BMW X5 car. I got an Uber ride to get to my office but I have to pay when I picked up my car. More

I did not like how my husband was treated at the dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. H dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. He immediately redirected my husband to go to the body shop. I feel like this is really terrible customer service. More

Dan is very friendly and helpful. I am happy with his service and the support that the whole team provided. I am happy with his service and the support that the whole team provided. More

Charles helped me with my service. He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth exper He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth experience. More

Easy to get an appointment. Good service. Great deal on 4 wheel alignment. Service advisor was very helpful. Good service. Great deal on 4 wheel alignment. Service advisor was very helpful. More

Had annual car maintenance service at BMW of Fremont. Service team has been very helpful from scheduling, changing appt time and providing quality service as always. Matthew Richardson (service represent Service team has been very helpful from scheduling, changing appt time and providing quality service as always. Matthew Richardson (service representative) is very friendly and helpful. He explained clearly the type of service required, what else to recommend and watch for in future. He also helped arranging ride and text me promptly. Overall, I feel very satisfied with the service. Even though the location is out of my way, I will definitely revisit as needs arise. More

The. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. More

Great service department! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! More