BMW of Freehold - Service Center

I went in to have my alignment checked and Tim was very professional and courteous, he checked all the records on my car, which I just bought as a CPO from another dealer last month, and found that I was d professional and courteous, he checked all the records on my car, which I just bought as a CPO from another dealer last month, and found that I was due for an oil change and that it was still covered on the maintenance plan. He also changed the wipers and told me that I have another covered service coming up in 6K miles. Since I bought the car at another dealer I wasn't entitled to a loaner, but it didn't matter, the dealership has free internet and a nice quiet business center, so I could plug in my laptop and work while I waited. They had me in and out in 2 hours. More

I found this car (2010 BMW 535i-Xdrive) on the web through BMW USA as a certified, one owner car with very few miles. I called BMW of Freehold about the car and Matt was great from the first call. H through BMW USA as a certified, one owner car with very few miles. I called BMW of Freehold about the car and Matt was great from the first call. He was motivated to give me the best deal possible, and did exactly that. The car was mint, I received a great price for my trade, and was treated first class by not only Matt, but everyone involved in the sale. It was a super experience and worth the 80 mile drive from my home town. No one in my area could match the deal I received in Freehold. Thank You to Matthew and the staff at BMW of Freehold. I will be back, as it was a very enjoyable drive home in my new car!!! Lisa Ward Westchester NY More

MAT WAS VERY HELPFULL AND PROFFESSIONAL.MAT TOOK US ON A TEST DRIVE AND WENT OVER ALL OPS ON THE CAN WE LIKED , AN DID BUY A 530I AND WE LOVE IT .MAT IS STILL HELPING US WITH QUESTIONS WE HAVE ABOUT OUR 530 TEST DRIVE AND WENT OVER ALL OPS ON THE CAN WE LIKED , AN DID BUY A 530I AND WE LOVE IT .MAT IS STILL HELPING US WITH QUESTIONS WE HAVE ABOUT OUR 5301 .HE MAKES YOU FEEL COMFORTABLE WITH HIS PERSONALITY AND THE TIME MAT SPENT WITH US . YES I WOULD BUY ANOTHER CAR {BMW}FROM MAT AND FREEHOLD BMW .THANK YOU MAT. More

All I have to say is WOW! I was in the service dept. All I have to say is WOW! I was in the service dept. on Sat. looking for a simple part to replace in my car. Giovanni and Kang went far and beyond All I have to say is WOW! I was in the service dept. on Sat. looking for a simple part to replace in my car. Giovanni and Kang went far and beyond to help me. They asked me if I needed any questions answered regarding this part. And as a matter of fact I did. He got Kang, a seasoned technician in their service department and had me pull up my vehicle so that they can show me to how to properly install the part to avoid damage to my vehicle. They also pointed out things that I can do to prevent future costly repairs. And they did this 5 minutes prior to closing which made them late for their own obligations. They made sure I was FIRST priority and I surely felt that way. I have been jaded over at Open Road BMW and had lost confidence in BMW's dealerships. I felt that because my car was now out of warranty that all BMW dealerships just wanted my money and didn't care anymore about me as a customer unless I was driving home in a new car. FREEHOLD BMW turned this around in 15 minutes. I also see that Freehold takes the time to read customer testimonials and respond to them. Freehold is ranked among the top 100 BMW dealerships on e46fanatics.com and bimmerfest.com. You deserve it. Thanks again! More