BMW of Fort Washington

Greg Urban of West German made buying a new car a very pleasant experience. My car was ordered and arrived on time and was perfect. pleasant experience. My car was ordered and arrived on time and was perfect. More

I liked best about my experience with West German was their integrity. When I first contacted the dealership about the car I was looking for they told me it was on the lot and when I arrived it was. I do their integrity. When I first contacted the dealership about the car I was looking for they told me it was on the lot and when I arrived it was. I do not like when a salesperson tells you they have a car and when you get there it is not in stock. More

I have purchased four BMW's from West German. I have always given preference to family owned and operated businesses when making significant purchases. West German has never let me down! I strongly r always given preference to family owned and operated businesses when making significant purchases. West German has never let me down! I strongly recommend both their car sales and car service departments. More

I visited four BMW dealerships during my new car search. I was impressed with West German BWW in Fort Washington, PA, and in particular with my sales person, Dave Cochran. I got a fair price and was treated I was impressed with West German BWW in Fort Washington, PA, and in particular with my sales person, Dave Cochran. I got a fair price and was treated with respect throughout the process. I had Dave price my 535i a number of different ways in order to get the options I wanted but to keep the cost below a certain threshold. He was pleasant and helpful in every way. West German BMW is surely not the largest dealership in my area, but in my opinion it delivers the most personal and least stressful buying experience. Though it's a bit out of my way, I intend to return there for service. More

I like to go into a dealership fairly prepared in terms of knowing the features / functions / price that I want in a vehicle. The representative needs to be able to quickly answer my questions as well as of knowing the features / functions / price that I want in a vehicle. The representative needs to be able to quickly answer my questions as well as describe any nuances of the car that typically aren't called out on the website or in magazine articles. Greg Urban has a technical background, so we were able to get into details very quickly and I was able to use my time well. He had an excellent knowledge of the vehicle and answered all my questions well. Being local to the dealer, they were very willing to be price competitive in order to secure my service business. Greg did the legwork to find the model in the area that had my list of desired features. Finally, the close was simple and clean and he provided just the right amount of "training" before I drove off. I've had the car a couple weeks now and had to call with a couple of questions. They responded very quickly and I look forward to working with West German in the future. More

I must say that the whole purchasing experience was smooth and painless, but you always wonder how you are going to be treated after the purchase has been made. At WG, that wonder can be put to rest, smooth and painless, but you always wonder how you are going to be treated after the purchase has been made. At WG, that wonder can be put to rest, and I can thank my service advisor for making that happen. He's friendly, honest, and provides great advise for keeping my car running great. More

Rawle was a pleasure to work with. Great deal on my Rawle was a pleasure to work with. Great deal on my trade and was very helpful and informative through the sales process. Delivery was very sm Rawle was a pleasure to work with. Great deal on my trade and was very helpful and informative through the sales process. Delivery was very smooth. He spent a great deal of his time making sure I knew the features of the car. Dealership did a great job on the detailing. Care was in excellent shape on delivery. More

Last week, I purchased my first BMW from West German and can honestly say it was a wonderful overall experience. I had done considerable research on the vehicle I was looking at (2007 335xi) beforehand so I can honestly say it was a wonderful overall experience. I had done considerable research on the vehicle I was looking at (2007 335xi) beforehand so I was fairly prepared going into the dealership. Andrew Kim was the sales associate who handled my purchase. He was extremely knowledgeable and very pleasant to work with. When I first got there, we discussed what I was looking for in a car (mainly performance), which was followed up by a test drive. Although I was pretty sure the 335xi was the car I wanted, the test drive definitely confirmed this. After the test drive, Andrew and I discussed the financials of the purchase. He was very honest with me throughout the process and made the me feel very comfortable, something other dealerships usually fail to do. He couldn't have been further from the negative, conniving stereotype that sometimes goes with car salesmen -- he was just the opposite. He truly made me feel like he was a friend that had only my best interests in mind. After talking with him for about 30-45 minutes, I decided to make the purchase. Originally, I was going to take delivery the following week, however, I contacted Andrew two days later to ask if I could take delivery that day. Despite the fact that Andrew was not even scheduled to work that day, he still set up the arrangements to ensure delivery that same day. I was extremely impressed and appreciative of the fact that he was able to do this with such short notice, especially on his day off. Its been one week since the purchase and I have absolutely no regrets. If I could do it again, I would go back to the same dealership and deal with the exacts same sales rep. Like I said above, the experience surpassed my expectations by a large margin. In short, purchasing the BMW couldn't have worked out any better. More

Rawle Cox was all around awesome! I was in a jam because my car finally gave out on me and within 1 hr of walking into West German I found the perfect car! He worked with me around the clock... even stayed my car finally gave out on me and within 1 hr of walking into West German I found the perfect car! He worked with me around the clock... even stayed after his shift to help me. There was consistent communication which I loved! If it wasn’t manager Rob calling, it was Ryan or Rawle making sure everything was taken care of. They all worked as a team. My particular sales person was Rawle and he was extremely knowledgeable and helpful. Every single employee (including the manager Rob) congratulated me on my purchase, was more than hospitable and made the entire process of buying my car quick and efficient. Being a single mom, I had to bring my 7 year old son along with me and Rawle took him to a room and put cartoons on for him as well as, manager Rob gave him snacks he had in his office. I mean it was an all around awesome experience in which West German can expect to receive my continued business. I'm telling everyone! They’re wonderful! More

Andrew was extremely cooperative and helpful. I was on a limited time schedule, with a limited budget and he went above and beyond to help me out. Andrew did not hesitate to give me his personal cell to hel limited time schedule, with a limited budget and he went above and beyond to help me out. Andrew did not hesitate to give me his personal cell to help after hours if/when needed. The dealership was extremely helpful and fair. More