BMW of Fort Myers

Brought my vehicle (760 li) in twice for air conditioning service. Both times the a/c failed within days. When I called back in 95 degree weather to complain, I was told that I had to wait a week because t service. Both times the a/c failed within days. When I called back in 95 degree weather to complain, I was told that I had to wait a week because the service manager was on vacation. I have been a loyal BMW owner (3 vehicles at this time) but that's it for me. Called BMW customer service in Ohio, and got another runaround. Is it any wonder that Lexus is stealing so many BMW owners every day????? More

We live in the Florida Keys and there are no dealerships near us. We have had bad experiences at a few BMW dealerships and decided to try Ft Myers BMW. We showed up early without an appointment for an oil c near us. We have had bad experiences at a few BMW dealerships and decided to try Ft Myers BMW. We showed up early without an appointment for an oil change. Cindy said she would get us in as soon as possible. She had one of the employees drive us to the BMW Motorcycle dealer down the street so that we could check out a bike while we were waiting. Then the same guy picked us up when we were ready and took us back to pick up our car about an hour later. It was ready and did not cost us a dime. Everything was perfect. We were impressed with the dealerships prompt and friendly service. We will definitely be returning to BMW of Ft Myers for all of our future service needs. More

Cindy is the best. I trust what she tells me needs to be done and she is always warm, friendly, and welcoming. Everyone else are also friendly which adds to the atmosphere at this dealership when I come a done and she is always warm, friendly, and welcoming. Everyone else are also friendly which adds to the atmosphere at this dealership when I come and I seldom have to wait for service. Plus there is always good free coffee while I wait. More

They went the extra mile to make the sale. I received excellent sales service and was very pleased with the deal. No pressure. We will come back for our next BMW. Both Greg and Sean were knowledgeable excellent sales service and was very pleased with the deal. No pressure. We will come back for our next BMW. Both Greg and Sean were knowledgeable and professional. Excellent trade-in support. The GM runs a great shop. Very pleased with the deal. More

Serious price gouging. They lie about the amount of labor hours they work on your car. I've never worked with a dealer so long of a period regarding dealer platinum upgraded maintenance or extended warranty hours they work on your car. I've never worked with a dealer so long of a period regarding dealer platinum upgraded maintenance or extended warranty work and not had an issue resolved ASAP. I was told that the clutch Slave cylinder was bad after they replaced the smg clutch and flywheel. They told me it would take seven hours of labor to get the clutch slave cylinder replaced on the smg transmission. I called several BMW dealers and they all told me it was around one to one and a half hours in labor to replace and around sixty dollars for the part. What a rip off I will never go to this dealer ever again!!! More

I have been dealing with BMW of Ft. Myers for the last several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at which time Donald started the ball rolling and I was impressed with the speed in which the sale was completed. I would definitely recommend this dealership to my friends or relatives and would use it again in the future, because of their professionalism. Robert W. Stanton More

Donald Smith, sales associate, did an excellent job working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles electronics. The business department was efficent. No complaints. More

I was looking for a qaulity convertible vehicle new or certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and add certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and adding the extended warranty I will only pay tires and gas for approximately 4 years. I am a business owner and always look at the numbers. I have a truly great 2007 328i convertible is pristine and wonderful. The team at Fort Myers BMW was truly great. I first did an online inquiry receiving a prompt follow-up. I scheduled an appointment to see a three cars and actually brought one I had not considered. My best comment is the process of paperwork and time was very stream lined as far as other dealships I have dealt with in the past. Absolutely everyone treated me as if I had purchased the most expensive BMW you have in your dealership. I personally could not be happier with my car and the experience at BMW of Fort Myers. Thank you all. I am very pleased with my car and feel confident my car serice will be as great as th buying experience. More

I would highly recommend BMW of Fort Myers for anyone looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, h looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, honest and respectful throughout the sales process. Their knowledge of the product was very impressive and there was no back and forth negotiating that is often encountered at most dealerships...At the end of the day the experience was stress-free with No buyers remorse. More

Greg did a great job from start to finish on the sale. The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations and stayed within our perameters. The dealership did a great job of accomodating our trade in and worked outside the dealership to get the best possible trade value. Overall the experience was excellent and we feel we recieved great value in our purchase. More