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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

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567 Reviews

567 Reviews of Erhard BMW of Farmington Hills - Service Center

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October 22, 2021

Exceptional dealer in terms of sales, service and professionalism. I highly recommend Erhard BMW. World class exp in every respect! More

by mjenkins7071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Oct 26, 2021 -

BMW of Farmington Hills responded

Mjenkins7071, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

October 22, 2021

Great service. I have always taken my car here for service. Kept me informed on progress. Easy to get an appointment. More

by GallettB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 26, 2021 -

BMW of Farmington Hills responded

Gallettb, thank you for your kind words and this wonderful review!

October 21, 2021

people at this service center speak to money only, they will not even try to help the customer. More

by mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont want to say any name
Oct 21, 2021 -

BMW of Farmington Hills responded

Mycar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 306-6800. We look forward to hearing from you.

October 20, 2021

Amazing service. Quick appts. Great communication. Repairs done well every time. Service staff very friendly More

by 9112gun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joy.
Oct 21, 2021 -

BMW of Farmington Hills responded

9112gun, thank you for sharing your positive experience!

October 19, 2021

It was a very easy and smooth experience. The service provided was very professional and accommodating More

by sylfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Oct 21, 2021 -

BMW of Farmington Hills responded

Sylfoley, thank you for your kind words and this wonderful review!

October 17, 2021

Great service and always proactive on your vehicle needs. Not pushy about getting the work done on the car. They tell you what it needs and then let you decide if and when you’re getting it done. More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Oct 19, 2021 -

BMW of Farmington Hills responded

Rm, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

I’ve been to this dealership a number of times over the past 3 years and every time the experience is flawless. Always very satisfied and enjoy visiting. More

by Wlkc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 21, 2021 -

BMW of Farmington Hills responded

Wlkc12, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

October 15, 2021

Chad in Service helped me today with a nail in my tire. He got me in and out as quick as possible. Appreciate it More

by kchanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Oct 21, 2021 -

BMW of Farmington Hills responded

Kchanning, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

October 14, 2021

Ken in the service department was very helpful and informative; he kept me up-to-date the entire time; it was a great experience. More

by dnolen96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 19, 2021 -

BMW of Farmington Hills responded

Hi Dnolen96, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 13, 2021

Good experience, Jason was great to assist me, would have preferred the car to be ready on time, but the loaner provided made the delay fine. More

by vmarrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
Oct 19, 2021 -

BMW of Farmington Hills responded

Vmarrel, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

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