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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

not yet
rated
567 Reviews
Call Service Center (248) 971-1704

567 Reviews of Erhard BMW of Farmington Hills - Service Center

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November 04, 2021

Good and accurate service.They provide accurate information about your car and what exact services you need. More

by Sai Nikhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd
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November 04, 2021

BMW a wonderful car dealership. My car was taken care of, and prepared for me to take care of, and be safe while driving. More

by Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Joy. She is wonderful.
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Nov 04, 2021 -

Walker responded

Good.

November 03, 2021

Chad is great in the service area. Always on time and very respectful of my needs. More

by bjteichman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
November 02, 2021

I've been using Erhard BMW since 2007, never had a bad experience with either sales or service. My service writer is Jason Betts very outstanding in knowledge of my two BMW'S. Spot on with diagnosing any More

by joeruggirello
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
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November 02, 2021

Very accommodating with last minute service (flat tire) in spite of busy morning in service dock More

by Laurenbeth55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
November 02, 2021

Service performed without an appointment and complied with no wash request. NA NA NA NA More

by mtg1600
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Report | Print
October 31, 2021

We worked with Chad in the service department and had a quality experience. He is knowledgeable, professional and kept us updated throughout the repair process. Highly recommend! More

by aniffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Aniffin, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

October 30, 2021

Friendly clean service department, very quick and efficient. I will happily use them again for my BMW. More

by robii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
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Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Robii, we are very happy to have provided you with such a positive experience!

October 29, 2021

The service department representative was friendly and professional. The work was performed quickly and I felt comfortable that all issues had been addressed. More

by Lynnehuismann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Report | Print
Nov 01, 2021 -

BMW of Farmington Hills responded

Lynnehuismann, thank you for your kind words and this wonderful review!

Nov 01, 2021 -

BMW of Farmington Hills responded

Lynnehuismann, thank you for your kind words and this wonderful review!

October 29, 2021

Fast, Efficient, Courteous, ProfessionalA job well done. Fast, Efficient, Courteous, Professional A job well done. Just wish you were a little closer to home. Thanks for the car wash! More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
Nov 01, 2021 -

BMW of Farmington Hills responded

Hi Cooper! We're so happy we were able to help you out! I'm not sure if we will be able to move closer to your home but we will see what we can do :)

Nov 01, 2021 -

Cooper responded

A safe and mild winter to you. 😊

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